Campus Pride Jobs

Description:

Our client is seeking an experienced business systems analyst to join their growing organization. In this position, you will analyze and document existing systems for improvement, recommend new system processes, and keep detailed reports of all structural and process changes. You must follow best practices and align with company goals while creating better procedures and solutions to increase performance and revenue.

Duties and Responsibilities

• Ability to build business cases

• Document company systems and current processes

• Compile objectives for improving and streamlining company procedures

• Analyze company software and hardware uses and needs

• Track company systems progress and report on progress

• Develop procedures to improve existing systems

• Research and compare hardware and software needs to make recommendations for the company

• Advise on best practices

• Plan and implement supportive business solutions

• Document and create reports on systems effectiveness

• Recommend new system developments

• Analyze relevant data

• Translate data for presentation to other team members

• Enhance company business performance

• Create a guide to system updates

• Present key information to IT teams for improvements

• Estimate and establish costs of upgrades and improvements

• Address issues of existing systems

• Compile, write, and distribute system process specifications

Salesforce ERP experience is preferred.

Skills:

automotive repair, automotive service, automotive parts, collision repair, collision damage estimation software, body shop, body repair, customer service, call center customer service, call center environment, Business analysis, salesforce.com, salesforce software, salesforce crm, salesforce automation software, outlook, microsoft teams, empathy, auto insurance, Insurance Claims, Ring Central, automotive software, automotive industry, Business requirements, Data, Business systems analysis, Support, Requirements gathering

Top Skills Details:

automotive repair,automotive service,automotive parts,collision repair,collision damage estimation software,body shop,body repair,customer service,call center customer service,call center environment,Business analysis,salesforce.com,salesforce software,s

Additional Skills & Qualifications:

• Bachelor's degree in business, computer science, or IT-related field

• Minimum of 3+ years of previous experience in business systems analyst

• Expert level proficient computer skills, including Microsoft Visio, Office Suite (Word, PowerPoint, Outlook, and Excel); programs including GenerativeAI (Co-Pilot, Genesis, or ChatGPT), etc. or other business process software

• Able to analyze system records and translate data

• Knowledge of business case, requirement gathering, and documentation best practices

• Excellent interpersonal skills and solid communication with all levels of management and field personnel

• Able to multitask, prioritize, and manage time efficiently

• Self-motivated and self-directed

• Property damage claims experience a plus

• Salesforce and customer journey software experience preferred

Experience Level:

Intermediate Level

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.