Job Information
HCA Healthcare PRN Director Performance Improvement in Nashville, Tennessee
Description
Introduction
Are you looking for a work environment where diversity and inclusion thrive? Submit your application for our PRN Director Performance Improvement opening with Work from Home today and find out what it truly means to be a part of the HCA Healthcare team.
We are seeking a PRN Director Performance Improvement for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply!
Job Summary and Qualifications
The PRN Director of Performance Improvement is responsible for leading and driving complex, impactful, continuous improvement initiatives across local, regional, and national healthcare providers. This role is crucial in identifying performance improvement opportunities, facilitating design sessions, and developing comprehensive process maps to enhance operational efficiency and effectiveness. The director will develop and lead strategies that enhance operational efficiency, patient outcomes, and organizational performance. The Director will leverage Lean Six Sigma methodologies and work collaboratively with cross-functional teams, stakeholders, and senior leadership to implement leading practices and ensure that all initiatives align with the organization’s strategic goals. The Director will also work with the AVP and Strategic Marketing team to complete account planning, prepare RFP/RFI responses, develop proposals, and support efforts by leading discussions related to available services and solutions.
What you will do in this role includes:
This role serves as a leader for the solution delivery team and consultant to Advisory clients. Duties include:
Lead the identification and assessment of performance improvement opportunities across various departments and diverse healthcare systems
Analyze current processes, workflows, and systems to determine inefficiencies, gaps, and areas for optimization.
Utilize data-driven methodologies to prioritize improvement tactics that will have the greatest impact on organizational performance.
Plan, organize, and facilitate design sessions with key stakeholders to brainstorm and develop innovative solutions.
Guide teams through structured problem-solving processes, encouraging collaboration and creative thinking.
Ensure that design sessions result in actionable plans with clear objectives, timelines, and resource requirements.
Develop and maintain detailed process maps to document current workflows and identify areas for enhancement.
Collaborate with department leaders to redesign processes that improve efficiency, reduce waste, and enhance quality.
Implement continuous improvement techniques such as Lean, Six Sigma, and other methodologies to optimize operations.
Oversee the execution of performance improvement projects, ensuring they are completed on time and within budget.
Develop action plans for clients that will address identified gaps
Monitor progress and performance of improvement initiatives, adjusting strategies as necessary to achieve desired outcomes.
Report regularly to senior leadership on the status and impact of ongoing projects.
Foster strong relationships with key stakeholders, ensuring their engagement and buy-in throughout the improvement process.
Develop and execute change management strategies to support the successful adoption of new processes and practices.
Provide staff training and support to build a continuous improvement culture.
Utilize data analytics to track performance metrics, identify trends, and measure the effectiveness of improvement initiatives.
Prepare and present detailed reports and dashboards communicating progress and outcomes to leadership.
Produce and provide quality assurance of client deliverables
Lead client discussions and meetings to present analysis and facilitate client decision-making
Meet and build relationships with senior executives (CEO, COO, CMO, CNO, CFO, CIO, etc.) by presenting and discussing industry trends, best in class strategies and gaining buy-in for advisory and implementation services
Collaborate with Manager and Leadership to develop and maintain go-to-market collateral (e.g., white papers, case studies) and lead generation strategies related to services
Support organizational growth and maturation of service offerings
What qualifications you will need:
Bachelor’s degree in Industrial Engineering, Healthcare Administration, Business, or a related field required
Master’s degree preferred.
Minimum of 7 years of hands-on experience in healthcare performance improvement, with a proven ability to lead and implement complex and significant process enhancements in clinical and operational settings.
Relevant industry experience in healthcare, including familiarity with hospital operations, clinical workflows, and regulatory requirements.
Previous experience in a consulting role, either internally or externally, is highly desirable. This includes the ability to work with diverse healthcare organizations, understand their unique challenges, and deliver tailored improvement strategies.
Demonstrated ability to lead large-scale change management initiatives within healthcare organizations, ensuring the successful adoption of new processes, systems, and cultural changes across multiple departments or facilities.
Advanced experience in applying Lean, Six Sigma, and other continuous improvement methodologies to drive measurable improvements in operations, quality, efficiency, and patient outcomes.
Experience with Electronic Medical Records (EMRs) and other healthcare information systems is advantageous, including the ability to integrate performance improvement initiatives with existing technology platforms.
Lean Six Sigma Master Black Belt (LSSMBB) or Lean Six Sigma Black Belt LSSBB with significant experience
Project Management Professional (PMP) preferred
Certified Health Executive (CHE) preferred
Certified Change Management Professional (CCMP) preferred
In today’s challenging business environment of cost pressures, supply disruptions, and workforce shortages, it is crucial for providers to efficiently manage expenses and enhance performance. HealthTrust, in collaboration with 1,800 hospitals and health systems, offers a specialized group purchasing organization (GPO) membership model designed to deliver immediate and sustainable cost savings. Their team of experts provides tailored value acceleration engagements to address specific needs, delivering unparalleled benefits. With nationwide purchasing power and a focus on overall spending management, HealthTrust offers unmatched pricing advantages on supplies, along with industry-leading benchmarks and best practices. The dedicated team is committed to guiding and implementing performance enhancement in cost, quality, and outcomes.
HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"Across HCA Healthcare’s more than 2,000 sites of care, our nurses and colleagues have a positive impact on patients, communities and healthcare.
Together, we uplift and elevate our purpose to give people a healthier tomorrow."- Jane Englebright, PhD, RN CENP, FAAN
Senior Vice President and Chief Nursing Executive
If you find this opportunity compelling, we encourage you to apply for our PRN Director Performance Improvement opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing apply today!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.