Campus Pride Jobs

Office Support Specialist 2 - Administration

Print (https://www.governmentjobs.com/careers/nashville/jobs/newprint/4654602)

Apply



Office Support Specialist 2 - Administration

Salary

$48,115.96 Annually

Location

Nashville, TN

Job Type

Full-Time Civil Service

Job Number

25051E

Department

Nashville Department of Transportation

Opening Date

09/13/2024

Closing Date

9/22/2024 11:59 PM Central

• Description

• Benefits

• Questions

Position Description

The Nashville Department of Transportation and Multimodal Infrastructure (NDOT) is seeking an Office Support Specialist 2. The incumbent will perform a variety of professional-level administrative and clerical duties, including activities involving data entry, records management, and customer service functions. This position will also provide information and answer questions from the public and staff members in person and via telephone. Performs related duties as required.

The Nashville Department of Transportation and Multimodal Infrastructure delivers a range of services, and the nearly 400 employees work around the clock to ensure a multimodal system that offers choice and better connects neighborhoods, residents, businesses and visitors to the place that they need and want to go to in a safe manner. These employees are responsible for over 2,200 miles of public roadways and rights-of-way, over 6,000 streets, over 300 bridges, 835 traffic signals and over 1,200 miles of bike/sidewalk lanes and much more. Big events in Nashville consist of CMA Festival, Stanley Cup Finals, Titans games, and any number of special events. These require big preparation and big clean-up and the Nashville Department of Transportation (NDOT) employees are up for the challenge.

Typical Duties

• Performs records management including filing, scanning documents, and maintaining digital files, ensuring confidentiality and compliance with Metro policies.

• Performs clerical tasks and data entry as required.

• Answer general questions to the public and staff members over the phone or in person.

• Collects and file documents and prepares reports.

• Provides administrative and customer service support to maintain the workflow in the office.

• Keeps the Appointing Authority or division manager informed about activities occurring within the department or division.

• Provides information on various rules, policies, and procedures as needed.

• Assists with drafting documents and communications for distribution to staff.

• Works with other departments to support customer satisfaction.

• Assists with coordinating and scheduling meetings, special events and training classes.

Minimum Qualifications

EDUCATION AND EXPERIENCE

High School Diploma or equivalent and five (5) years of increasingly responsible clerical/administrative experience.

*No Substitution*

Candidates with accreditations earned in a foreign institute are encouraged to apply.

Note: Per Metro Ordinance No. SO94-1078. All employees of the Metropolitan Government shall be residents of the State of Tennessee or become residents of the state within six (6) months of employment as a prerequisite to employment with the Metropolitan Government.

Preferred Experience, Knowledge, Skills, and Abilities

• Bachelor’s Degree from an accredited college or university

• Proficiency in Microsoft Office Suite

• Previous experience working in the field of transportation and in the public sector

• Experience working with a multi-line phone system

We are an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply.

Metro Nashville Government respects the religious beliefs and practices of all employees and will make, on request, an accommodation for such observances when a reasonable accommodation is available that does not create an undue hardship on business operations.

Requests for ADA or other protected accommodations for the recruitment process should be directed to Human Resources at 615-862-6640.

Full-time, Civil Service positions -

10 Vacation Days per year (increasing after 5 years of service)

1 Sick Day per month

12 Paid Holidays per year

Public Safety - Sworn and Civilian positions -

20 vacation days per year

3 Personal days per year

1 Sick Day per month

12 paid holidays per year

Part-time, Non Civil Service positions - Visit HR and Benefits webpages for more information.

Full-time, Non Civil Service positions - contact hiring department for benefits information

Seasonal/Temporary positions - no benefits offered.

01

What is the highest level of education you have completed?

• No diploma

• High School Diploma or equivalent

• Associate's Degree

• Bachelor's Degree

• Master's Degree

  02

  How many years of increasingly responsible clerical/administrative experience do you have?

• Less than One Year

• One to Two Years

• Three to Four Years

• Five Years or More

  03

  Briefly describe your clerical/administrative experience. If no experience, answer "N/A".

  04

  Indicate the level of expertise you have using Microsoft Office Suite.

• Advanced

• Intermediate

• Novice - training, but very little work experience

• No experience using this application

  05

  Do you have previous experience working in the field of transportation and in the public sector?

• Yes

• No

  06

  Do you have experience working with multi-line telephone systems?

• Yes

• No

  Required Question

Agency

Metropolitan Government of Nashville & Davidson County

Address

Human Resources Department 700 President Ronald Reagan Way, Suite 201 Nashville, Tennessee, 37210

Phone

(615) 862-6640

Website

http://www.nashville.gov/Human-Resources/Employment-Opportunities.aspx

Apply

Please verify your email address Verify Email