Job Information
HCA Healthcare Mgr Solutions Dev WFH in Nashville, Tennessee
Description
Introduction
Do you want to join an organization that invests in you? At CereCore, part of HCA Healthcare, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.
Benefits
HCA Healthcare offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Free counseling services and resources for emotional, physical and financial wellbeing
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
Employee Stock Purchase Plan with 10% off HCA Healthcare stock
Family support through fertility and family building benefits with Progyny and adoption assistance.
Referral services for child, elder and pet care, home and auto repair, event planning and more
Consumer discounts through Abenity and Consumer Discounts
Retirement readiness, rollover assistance services and preferred banking partnerships
Education assistance (tuition, student loan, certification support, dependent scholarships)
Colleague recognition program
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)
Note: Eligibility for benefits may vary by location.
You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated Mgr Solutions Dev WFH like you to be a part of our team.
Job Summary and Qualifications
The Director of Automation Services will focus on the automation solution suite and is responsible for setting strategic direction for CereCore automation innovation, development, and delivery across multiple clients and platforms. Developing and delivering solutions and services we offer our clients, and the ability to provide excellent customer service across all areas of responsibility is critical.
Developing the automation services roadmap, managing resource allocations, maintaining and developing services, and participating in sales opportunities will all be essential to driving profitability and growing the business contributing to the success of CereCore. This director will be responsible for a portion of the Advanced Data Solutions P&L, maintaining a budget, and will be responsible for growing this budget annually.
This director must be an effective communicator, maintain solid relationships with and interface directly with enterprise business services, clients, and vendors while demonstrating a strong knowledge of healthcare and outsourcing practices
Proven team leadership skills and the ability to cultivate a healthy work environment, set direction, and motivate a high-performance team will be crucial to success.
Administrative/Staff Development
Lead, develop and mentor Direct Reports, Managers, and staff
Attract, retain, and develop necessary skillsets to service client EHR technology needs
Personal Leadership Development and succession planning
Build high performance team creating an environment consistent with our vision and values
Evaluate team talent and performance, adjusting to meet deadlines
Oversee Hiring and Training for new employees
Management of resource utilization balancing W2 and contracting staff to grow profits
Quarterly Performance Reviews, Staff meetings, and 1:1 engagement with staff
Set goals, oversee performance plan development and reviews and salary adjustments
Adhere to the Code of Conduct
Evaluate team talent and performance, adjusting to meet deadlines
Automation Technology Services
Help Oversee and Set vision for the automation services organization
Work with the leadership team to carry out the vision, mission and goals of CereCore
Build strong relationships with and act as liaison to the CereCore Clients to align business strategies as necessary
Protect and grow clients, assessing customer satisfaction levels
Work with team to build client roadmaps and provide clients with updates and information enabling them to make necessary decisions related to their EHR
Work with Leadership to develop and maintain automation solutions catalog
Collaborate with client executives, clients, vendors and project managers to schedule, staff and deliver services • Understand Client roadmaps and provide solutions that facilitate client needs
Partner with vendors to influence development roadmaps, acting in the best interest of our clients
Evaluate current and emerging tools and technologies and where applicable, make purchasing recommendations and decision
Meet demands of sales opportunities providing resources and services
Work with managers to complete staffing assessments aligning resources with responsibilities • Work across teams and departments to resource projects and meet deadlines •
Contract development, review and negotiations • Accountable for overall project profitability, quality and performance
Primary escalation point for staff, leadership, vendors, and clients, resolving conflicts involving scheduling, resources and/or technical issues
Work across teams and departments to resource projects and meet deadlines
Knowledge and Skills
Proven leadership of managers and staff in building highly efficient teams maximizing utilization
Proven ability in setting and achieving strategic and operational goals
Proven leadership in working across teams to successfully execute plans
Experience preferred in Clinical/Financial HIS
Performs other duties as assigned
Practices and adheres to the “Code of Conduct” philosophy and “Mission and Value Statement.”
Management Experience
1+ year(s) of experience in a leadership role Required
5+ years of experience in EMR Data Technology related positions Required
5+ years of experience in developing revenue-generating service offerings Required
5+ years of experience in servicing external revenue-generating clients
5+ years of experience in Healthcare related services Preferred
What qualifications you will need:
Bachelors Degree
Master's Degree preferred
Knowledge, Skills, Abilities, Behaviors
Service and Quality Excellence: Ability to demonstrate an uncompromising commitment to delivering exceptional care to create an unmatched value proposition for our patients.
Honor our Mission and Values: Ability to build trust and act with authenticity to cultivate a culture of integrity, inclusion, and mutual respect.
Effective Decision Making : Ability to make timely, informed decisions that are in the best interest of our patients, employees, providers, community and HCA.
Attain and Leverage Strategic Relationships: Ability to develop and strengthen collaborative relationships with both internal and external stakeholders to advance the care of our patients and the growth of HCA.
Lead and Develop Others: Ability to lead others to accomplish organizational goals and objectives; provide meaningful coaching and mentoring to increase the capabilities of individuals and teams and drive employee engagement.
Communicate with Impact: Ability to deliver information in a clear, concise, and compelling manner to effectively engage others and achieve desired results.
Achieve Success through Change : Ability to identify opportunities for improvement and innovation, remove barriers and resistance, and enable desired behaviors.
Drive Execution and Financial Results: Ability to commit to the success and financial wellbeing of HCA by challenging others to excel and hold themselves and others accountable for achieving results.
HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Mgr Solutions Dev WFH opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.