Job Information
HCA Healthcare Case Management Assistant in Nashville, Tennessee
Description
Introduction
Do you want to join an organization that invests in you as a(an) Case Management Assistant? At TriStar Skyline Medical Center, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.
Benefits
TriStar Skyline Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Free counseling services and resources for emotional, physical and financial wellbeing
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
Employee Stock Purchase Plan with 10% off HCA Healthcare stock
Family support through fertility and family building benefits with Progyny and adoption assistance.
Referral services for child, elder and pet care, home and auto repair, event planning and more
Consumer discounts through Abenity and Consumer Discounts
Retirement readiness, rollover assistance services and preferred banking partnerships
Education assistance (tuition, student loan, certification support, dependent scholarships)
Colleague recognition program
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)
Note: Eligibility for benefits may vary by location.
You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated Case Management Assistant like you to be a part of our team.
Job Summary and Qualifications
The Case Management Assistant (CMA) will work under the direction of the RN case manager or social worker to assist with facilitating patient discharges requiring post-acute placement or services, and will identify and report barriers to discharges. The CMA will provide administrative support in Case Management functions.
What You Will Do In This Role
Coordinates with RN case manager and social worker for support needed. Communicates updates on progress throughout the day. Refers patient questions back to the case manager/social worker.
Provides clerical support in multidisciplinary rounds, including updating NATE Tempo at the direction of the team.
Makes referrals through the web-based referral system (nH Discharge/other) to the specific post-acute care (PAC) providers requested. Includes sending the appropriate packet of information from the medical record required for the level of care.
Monitors patients with PAC referrals and intervenes to expedite discharge.
Prioritizes workload to ensure timely contact and intervention with PAC providers.
Sends additional information to PAC provider when requested.
Communicates with RN case managers/social workers regarding the status of PAC referrals, bed availability, and other barriers that cannot be resolved.
Communicates results of PAC referrals with the patient, including having the Patient Choice letter signed.
Monitors Medicare patient’s planned discharge dates and delivers the Important Medicare Message (IMM) to the patient per facility policy.
Delivers the Beneficiary Notice to patients identified as being in the BPCI-A program (Bundle Payment hospitals only).
Obtains physician signatures on required Case Management documents and forms.
Based on facility practice, sets up transportation/sends information to Transfer Center and generates discharge packets for PAC transfers.
Utilizes Case Management systems, standards, and processes.
Maintains knowledge of and actively develops relationships with PAC providers.
Demonstrates knowledge of regulatory requirements and HCA Ethics and Compliance policies.
Practices and adheres to the “Code of Conduct” and “Mission and Value Statement.”
What Qualifications You Will Need
Past experience working as a healthcare professional (CNA, EMT, caregiver, PCT, social worker)
One year experience in a healthcare setting
Knowledge of medical terminology
High School Diploma/GED required, Associate’s Degree preferred
Ability to establish and maintain collaborative and effective working relationships
Ability to communicate effectively in oral, written, and electronic formats
Demonstrates analytical and critical thinking abilities with proactive decision-making and negotiation skills
Demonstrates an ability to perform specific competencies as identified
Ability to be self-motivated, goal-directed, and dependable
Demonstrates computer and typing skills
TriStar Skyline Medical Center is a 250+ bed facility. We are Tennessee's first comprehensive stroke center and a national leader in neuroscience. In addition, we are equipped with 3 helipads, new ICU and Medical/Surgical floors, and burn care services. We offer a CARF accredited Inpatient Rehabilitation program and are an ACS verified Level II Trauma Center. As an Accredited Chest Pain Center with PCI, TriStar Skyline is a leading provider of emergency heart care.
"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Case Management Assistant opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.