Job Information
HCA Healthcare Care Management Consulting Product Analyst in Nashville, Tennessee
Description
Introduction
Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a Care Management Consulting Product Analyst today with HCA Healthcare.
Benefits
HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Free counseling services and resources for emotional, physical and financial wellbeing
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
Employee Stock Purchase Plan with 10% off HCA Healthcare stock
Family support through fertility and family building benefits with Progyny and adoption assistance.
Referral services for child, elder and pet care, home and auto repair, event planning and more
Consumer discounts through Abenity and Consumer Discounts
Retirement readiness, rollover assistance services and preferred banking partnerships
Education assistance (tuition, student loan, certification support, dependent scholarships)
Colleague recognition program
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)
Note: Eligibility for benefits may vary by location.
Come join our team as a Care Management Consulting Product Analyst. We care for our community! Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today!
Job Summary and Qualifications
Consulting Product Analyst focused on providing subject matter expertise on the Care Management product suite including its functionality and utilization, collaborating with project teams and business partners to meet ITG project objectives. This position will provide leadership to other analysts and technical teams to ensure successful delivery of the Care Management product initiatives according to the programmatic objectives.
The successful candidate will have excellent verbal and written communication skills, the ability to establish effective working relationships and manage multiple priorities. This includes discussions and collaborating with other project team members to design functional product details and changes, identify and escalate project issues, and ultimately ensure product requirements are met.
The candidate will provide hands-on expertise to independently resolve service delivery or functionality issues with the Care Management product suite, frequently communicating with project team members, support resources, other supporting external vendors, and end users. This position requires a strong working knowledge on how the Nurse Navigator resources utilize the product, by maintaining strong relationships with business partners and product users.
The ideal candidate for this position has an IT product development background with well-developed communication skills.
Duties Include But Are Not Limited To:
Identify product gaps and leads enhancement efforts
Lead the creation of standardized programmatic reports for the enterprise
Lead the enterprise deployment to the Navigation community including configuration, testing, and training
Work closely with each program to ensure software usage optimization
Develops and identifies potential operational changes to streamline operations and enhance service delivery
Provide Tier 2 customer support to the end users
Ability to multi task, given various task assignments, assisting management in prioritization of tasks
Take ownership of responsibilities, working individually or with teams to accomplish goals
Works with all departments throughout the product delivery cycle to ensure project dates are met and ensure timely completion of Product Analyst deliverables
OTHER SKILLS & ABILITIES
Professional demeanor and positive attitude; customer service orientation.
Excellent communication and inter-personal skills.
Ability to learn, understand, and apply new technologies, methods, and processes.
Working knowledge of scrum and agile project delivery methodologies.
What qualifications you will need:
OTHER SKILLS & ABILITIES
Professional demeanor and positive attitude; customer service orientation.
Excellent communication and inter-personal skills.
Ability to learn, understand, and apply new technologies, methods, and processes.
Working knowledge of scrum and agile project delivery methodologies.
EDUCATION
Bachelor’s Degree - Preferred
EXPERIENCE
4 or more years of experience on increasingly challenging projects in business with a proven delivery track record.
Demonstrated advance subject matter experience of a service line application
A background working with a fast paced, results oriented environment.
Some travel required but generally less than 25%
CERTIFICATION / LICENSURE
Scrum certification - Preferred
Agile certification - Preferred
HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Care Management Consulting Product Analyst opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.