Job Information
Boehringer Ingelheim Release to Production Systems Engineer in Muntinlupa, Philippines
The Position
We are looking for a talented Release to Production Systems Engineer for IT Application SLC Services who can provide support to IT & Business groups concerning release management activities across multiple platforms. We are looking for a talented individual who can provide support to IT & Business groups concerning release management activities across multiple platforms. He/She will closely maintain relationships with change management groups (e.g. security, compliance, architecture, process owners) to ensure consistency between these processes. This job will require strong IT knowledge and the ability to understand Infrastructure and the dependencies to the application systems.
Duties & Responsibilities:
Closely maintain relationships with change management groups (e.g. security, compliance, architecture, process owners) to ensure consistency between processes
Implement & drive Release to Production (R2P) process and policy compliance
Review release acceptance checklists & track release execution status
Assess risks and resolve issues that affect release scope, schedule and quality
Conduct Release Readiness, Milestone, and Business Go/No-Go reviews
Support our global IT team to ensure secured IT operations
Optimization of infrastructure processes to improve efficiency and stability
Requirements:
Bachelor's degree in computer science, information technology, information systems, computer engineering
3-5 years’ experience as a technical engineer in a related industry
Strong experience on Release to Production process & IT Service Management
Experienced with handling infrastructure (e.g. servers, databases, systems) related services
Experienced with managing & handling tickets in ServiceNow
Experienced with user-centric service management approach
Mandatory Skills:
Excellent problem-solving, analytical, and technical skills
Proven ability to work well in an agile & fast paced team approach
Proven ability to gain knowledge on emerging tools, techniques and technologies
Good proficiency of ITILv4 process (certified is preferred)
Good interpersonal and communication skills
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All qualified applicants will receive consideration for employment without regard to a person’s actual or perceived race, including natural hairstyles, hair texture and protective hairstyles; color; creed; religion; national origin; age; ancestry; citizenship status, marital status; gender, gender identity or expression; sexual orientation, mental, physical or intellectual disability, veteran status; pregnancy, childbirth or related medical condition; genetic information (including the refusal to submit to genetic testing) or any other class or characteristic protected by applicable law.