Job Information
Dynatrace Global Account Manager in Munich, Georgia
Your role at Dynatrace
This is a perfect opportunity for a seasoned, creative, flexible global account or relationship manager to implement a strategic level approach for earning customer acceptance and driving long-term (2-3 year) growth. While being assigned to 2 or more Global Accounts and deepening the Dynatrace engagement globally, you will also lead and coordinate our sales efforts across all lines of business. We need this GAM to exude confidence and grit to hit the job running as soon as possible.
What you will be focusing on as a Global Account Manager
Manage growth & adoption of our Dynatrace platform into assigned accounts on a global basis, whilst working with local sales and support teams across various GEOs
Drive customer’s long-term corporate & cloud strategies with accompanying roadmap
Create a holistic strategic account plan with key initiatives that will drive strategy realization over a 2-3 year period
Define & detail a prioritized key initiative plan jointly with customer stakeholders
Map stakeholders to govern the current & future relationship, as well as to ensure that the Dynatrace assigned executive sponsor is appropriately engaged
Mobilize & execute the end-to-end land, adopt (consume & promote), and grow ARR strategy
Leverage the Dynatrace services, support, partner and hyperscale ecosystems to expand the Dynatrace footprint through innovation and collaboration
Develop long-term C-level relationships
Influence & lead a virtual team of resources from various LoBs, functions, and geographies
What will help you succeed
How you (and your Recruiter!) will know that you are a good fit to be a Global Account Manager
You previously have stood as a primary account manager or team leader for a large, globally federated enterprise working with multiple business units (influencing governance and policy is a plus!)
You have worked with G500 customers, preferably in the Finance and Logistics sectors as a Global Account and Relationship Manager
You have extensive experience of enterprise selling experience in large global accounts at the executive level
You have a successful track record of handling large complex deal negotiations and global contracts
You can navigate across the business and the customer in a trusted advisor/consultative approach; and establish credibility quickly with senior-level executives across the organizations
You understand Observability, Security and/or technology-as-a-service space (Infrastructure-as-a-Service, Software-as-a-Service, Platform-as-a-Service)
You can bring your sales or consulting expertise and business acumen dealing with complex business software/IT solutions and global contracts
You have knowledge of the IT ecosystem in large, global, enterprises
Must be fluent in English & German
Why you will love being a Dynatracer