Job Information
Siemens Regional Service Manager in Mumbai, India
Job Family: Real Estate
Req ID: 424223
Country: India
City: Mumbai
Location: NCO Worli
Organisation: Siemens Real Estate
Department: SRE AP SER
Job Title: Regional Service Manager
What part will you play?
As part of SRE’s global Asset and Property Management Services team, you will drive, support & execute SRE´s service strategy in the reginal hub India & Asia Pacific, Japan
You act as trusted partner for the regional top management team, consulting and enabling the region to efficiently perform the local implementation and “go to market” of global services
You will take responsibility for regional service deliveries and work across disciplines and countries
Together with regional property management teams you will supervise and steer service provision in your region including compliancy checks and management of escalations
You anticipate future services requirements, staying ahead of customer needs
You are representing your region in service-related topics within the global AP service team, and thus you are actively shaping our global service portfolio, ultimately improving the overall customer experience.
You will be the key stakeholder to drive our eMobility infrastructure roadmap in the IN+APJ region
You will be at the forefront of driving our New Way of Working Services @ Siemens in over 123 office locations (incl. workplace management systems, hybrid collaboration rooms and collaboration areas)
You will steer and continuously optimize the quality of our strategic integrated facility services providers (annual turnover more than € 10 M p.a.) and will help to implement strategic suppliers in Asia Pacific region
You can expect to work in a very dynamic and challenging environment where pro-active and independent engagement is a precondition
What you need to make real what matters.
You hold a university degree combined technical / commercial in Building Technologies, Engineering and Business Administration
You bring more than 10 years of professional experience with at least 5 years in real estate business, preferably with focus on service business
You have proven experience in service management markets and models on a global level, especially deep knowledge for India& Asia Pacific
You have strong project and program management skills, particularly in service-focused and customer-centered projects and initiatives. In this context you are capable to initiate and coordinate the implementation and rollout of several in parallel running service projects and initiatives
· You bring a strong IT affinity and experiences with IoT solutions and have an idea how to leverage digitalization potentials and drive change
You are a sales person and an excellent communicator with strong analytical and problem-solving skills
You are an openminded team player who loves to work in cross functional and intercultural teams
Former experiences in one or several of the following areas are a plus: Facility Management and Services, eMobility projects, workplace management, hybrid collaboration rooms / areas
Knowledge of Siemens business, organization, processes & internal customer requirements is a plus
Business fluent English round off your profile. German as an additional language is a plus.