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Microsoft Corporation Partner Account Manager in Multiple Locations, Poland

In Consumer Sales Organization (CSO) our purpose is to earn fans and drive growth by building emotional connections to delight and empower everyone. We engage with consumers globally throughout their shopping journeys, navigating both physical storefronts and digital visits across Direct and Partner Channels in Gaming, Windows, M365 and Surface. Together with our ecosystem partners, we strategize and implement plans for customer engagement and economic growth.

As a member of our team, you’ll be part of growing a multi-billion-dollar business and charting new areas of innovation. You also will be a part of a culture centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. If that appeals to you, it’s an exciting time to be here in CSO.

Job Purpose: As a Partner Account Manager in the Central European Gaming team you’ll be a business leader from day one! It’ll be your role to collaborate with Category, Channel Marketing, Operations and Finance to build and finesse the most mutually beneficial plans, across a set of our digital partners which bring the magic of Microsoft Gaming to life for our fans!

This opportunity will allow you to Grow and learn as part of a team where we’re all in it to win together. You’ll get to build your own account P&Ls, partner to build out gamer first plans and explore the gaming industry across 1&3P studios, and digital services and help to usher in an era where every screen can become an Xbox.

As this is a critical revenue driving channel for CSO, this role will be pivotal in leveraging internal stakeholders and resources stack to develop strong joint business plans and crack new go-to market and co-selling strategies and ensure the right prioritization to support targets.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

  • Develop and execute comprehensive joint business strategies with partners, aligning prioritization of product assortments and promotional programs to achieve agreed sales targets.

  • Cultivate and maintain strategic, trust-based partnerships to ensure partner understanding of Microsoft’s consumer strategies, enabling mutually beneficial growth and seasonal planning.

  • Facilitate effective operational processes, including supply chain engagement, forecasting, order management, and prompt resolution of escalations, ensuring seamless partner experiences.

  • Leverage partner feedback and performance reviews to refine commercial approaches, resolve sales blockers, and optimize retail strategies for maximum ROI and alignment with business objectives.

  • Deploy internal resources, digital enablement tools, and market intelligence to enhance partner capabilities, pilot new initiatives, and realize incremental growth opportunities.

  • Monitor and analyze channel landscapes, competitor behaviors, and market trends to inform continuous improvement, guiding partner development and strategic adjustments.

  • Foster cross-functional collaboration with internal teams, ensuring shared insights and a cohesive “One Microsoft” approach to drive partner success and broaden market impact.

Qualifications

  • Demonstrate substantial partner management expertise to drive effective joint business planning, foster strategic relationships, and deliver sustainable revenue growth aligned with consumer-focused initiatives.

  • Leverage robust project management capabilities, applying planning, budgeting, and forecasting skills to execute channel strategies and ensure compliance with operational standards.

  • Utilise extensive knowledge of consumer electronics ecosystems, integrating competitor insights, partner feedback, and market trends to refine portfolios and enhance retail offerings.

  • Collaborate closely with internal and external stakeholders, building trust-based partnerships, resolving operational challenges, and applying innovative thinking to unlock new growth opportunities.

  • Apply data-driven decision-making, negotiation proficiency, and CRM platforms to implement partner programmes, promotional activities, and joint investments that yield measurable results.

  • Uphold stringent performance and compliance benchmarks, conducting regular reviews, refining account strategies, and nurturing long-term partner satisfaction through continuous improvement.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .

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