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IBM Red Hat Digital Technical Specialist in Mulhuddart, Ireland

Introduction

Being a Digital Technical Specialist (DTS) in IBM means a career where you're a technical expert helping to lead prospective clients towards IBM Cloud Paks and Red Hat OpenShift products. It means you'll be directly impacting their adoption of next-generation cloud platforms to develop, run and manage workloads of some of the worlds most transformational enterprises and culturally influential brands.

Excellent onboarding and an industry leading learning culture will set you up for positive impact and success, whilst ongoing development will advance your career through an upward trajectory. Our sales environment is collaborative and experiential. Part of a team, you'll be surrounded by bright minds and keen co-creators - always willing to help and be helped - as you apply passion to work that will compel our clients to invest in IBM's products and services.

Your Role and Responsibilities

Your Role and Responsibilities In your role as a Red Hat Digital Sales Technical Specialist, you are the technical expert and advisor to our clients, sales teams and/or Business Partners. You understand the client's business/technical requirements and/or competitive landscape and combine this with your knowledge of the Red Hat and IBM solutions to present value-driving solutions that compel clients to invest in us. You will demonstrate product capabilities selling with the 'show me, don't tell me'Approach.

You will be the go-to product subject matter expert with technical ownership of sales opportunities for your Squad. A typical day may involve:

  • Deliver pre-sales solution workshops, product demonstrations, technical education, and Proof of Concept engagements that articulate the business value of the proposed solution.

  • Understand Red Hats points of view, the competition in the market, and know how to position Red Hats unique value proposition.

  • Lead solutions training and provide enablement for your team, as well as share knowledge and findings to allow team members to learn from your experience.

  • Interlock with Digital Sales Specialists (DSS) and Partner Technical Specialists (PTS) on territory strategies and opportunities.

  • Develop and maintain strong digital selling presence, use of digital platforms, and techniques to demonstrate technical subject matter expertise.

Required Technical and Professional Expertise

  • Effective Communication and Relationship-Building: Successful communication and relationship-building in enterprise and SMB environments.

  • Pre-sales Expertise: Experience in pre-sales, sales engineering, or consulting, working with client subject matter experts to scope and demo solutions.

  • Technical Proficiency: Strong technical skills and a passion for Cloud technologies.

  • Sales Success: Track record of success in Technical Sales.

  • Agility / Adaptability to work as part of a cross functional team and able to adapt to changing markets/client needs

  • Ability to interpret and articulate customer business and technical needs.

  • Understanding of complex enterprise solutions and architectures

  • Advanced knowledge of UNIX or Linux systems, preferably in Red Hat platform offerings like Red Hat Enterprise Linux (RHEL)

  • Broad understanding of the application life cycle from development to production and its respective practices (DevOps)

Preferred Technical and Professional Expertise

  • Previous experience in a technical pre-sales or support role focused on DevOps, cloud computing, and Platform-as-a-Service (PaaS) or Container-as-a-Service (CaaS) technologies.

  • Knowledge of key technologies in DevOps including Linux containers, container management, security, and continuous integration (CI) and continuous delivery (CD) tooling

  • Experience with configuration management technologies like Red Hat Ansible Automation Platform, Puppet, Chef, or other related technologies

About Business UnitIBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company's Global Markets organization is a strategic sales business unit that manages IBM's global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients' growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.

Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementIBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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