Job Information
IBM L&D Product Operations Manager in Mulhuddart, Ireland
Introduction
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.
Your Role and Responsibilities
The Product Launch & Delivery Operations Manager reflects IBM's approach to bringing a product to market in a systematic way leveraging IBM's best practices and emerging new processes being rolled out across SWG. It sees the Product Manager (PM) and the multi-disciplined Product Review & Portfolio Review members as internal clients of the end-to-end launch & delivery process, with a focus on providing a streamlined way to interlock product delivery processes with core Product Management activities. The PLDOM partners with, informs, and coaches the PMs and Product Review members on what is essential for product launch, introducing logical planning activities earlier in the project cycle. In addition, the role also encompasses hosting Product Review calls and/or Portfolio Review, agenda planning, meeting and decision documentation, and audit readiness. With this guidance and support, the PMs are better able to focus on driving market share and revenue growth. The PLDM will be responsible for:
Identifying essential delivery requirements and managing cross-discipline activities to ensure successful launch and delivery.
Act as a focal point, which includes hosting weekly Product Review meetings, agenda planning, attendance management, meeting documentation, facilitator role, action item tracking, and fostering cross-team communication.
Providing Product Management Discipline (PMD) guidance to the PM and broader product review for mature offerings, new offerings, and end of life/support/marketing activities - for both SaaS and On Premise product types.
Continuously monitoring the effectiveness of the delivery processes, working with peer PL&DMs to optimize and streamline based on lessons learned and guidelines from other organizations such as Global PM, Legal, Revenue Accounting, etc.
Actively assisting Product Managers in completing tasks related to launch and delivery such as product structure definition, part creation requests, revenue accounting checklists, announcement letters, legal terms, etc.
Driving common activities across the portfolio of products to ensure SLAs are achieved, quarterly roadmap reviews are scheduled, checking Gartner site customer reviews, etc..
Required Technical and Professional Expertise
A minimum of 1 year of experience in Product Management, Product Launch & Delivery focusing on application development.
Preferred Technical and Professional Expertise
Strong understanding and experience in application development
Demonstrating hands-on experience and familiarity with its environment, tools, and development practices
Project Management experience with tools and process to coordinate a large group of cross functional leaders to obtain project goals
About Business UnitIBM Software infuses core business operations with intelligence-from machine learning to generative AI-to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to make use of all data, because AI is only as good as the data that fuels it. In most organizations data is spread across multiple clouds, on premises, in private datacenters, and at the edge. IBM's AI and data platform scales and accelerates the impact of AI with trusted data, and provides leading capabilities to train, tune and deploy AI across business. IBM's hybrid cloud platform is one of the most comprehensive and consistent approach to development, security, and operations across hybrid environments-a flexible foundation for leveraging data, wherever it resides, to extend AI deep into a business.
Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
Location StatementIBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment.
Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.