Campus Pride Jobs

Office Services Supervisor

Posting Begin Date: 2024/12/30

Posting End Date: 2025/01/12

Category: Public Health

Sub Category: Management

Work Type: Full Time

Location: Mountain Home, ID, United States

Minimum Salary: 18.85

Maximum Salary: 23.56

Pay Rate Type: Hourly

Description

Vision: Healthy People in Healthy Communities

Mission: Partnering to promote and protect health in our communities

Values: Excellence / Positive Impact / Partnership / Innovation / Credibility / Humanity

Are you looking for an opportunity to serve the communities of Elmore county? Do you crave a job where you can make a difference and serve the public? Central District Health (CDH) (https://cdh.idaho.gov/) is currently recruiting for a motivated individual to join our dedicated group of professionals as our Office Services Supervisor in our Mountain Home office.

The successful candidate will embrace our agency values, have excellent interpersonal and teamwork skills, a positive attitude, and will be organized and driven to provide exceptional customer service. If you have a passion for helping others and making a positive impact in your community, perhaps it’s time you considered a rewarding career with CDH.

CDH is dedicated to living our values, is focused on a healthy work/life balance, has a culture that is centered on teamwork and empowerment, and provides an amazing benefit package including: PERSI Retirement Benefits (https://www.persi.idaho.gov/) (consistently ranked as one of the nation's best lifetime defined benefit retirement plans), Medical/Dental Benefits (https://ogi.idaho.gov/) (employee plans are available at no cost) and Life Insurance (https://ogi.idaho.gov/life-insurance-plans/) for both the employee and eligible dependents. Paid time-off includes vacation and sick leave that begin accruing immediately upon hire, 11 paid holidays per year, and paid parental leave. Educational benefits include up to $2500 per year tuition reimbursement and student loan forgiveness (https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service) .

Typical Duties:

Supervision:

• Supervise assigned staff, including but not limited to: hiring, training and evaluating performance of staff;

• Develop and maintain schedules of supervised staff to ensure necessary client services and staff support of the Elmore County office;

• Coordinate or conduct training for staff to perform office support duties and ensure accuracy and adherence to agency policies and procedures, forms completion, and data entry;

• Monitor quality of work and coach staff for improvement, as needed;

• Assign and prioritize workload of supervised staff with a focus on internal and external customer service;

• Resolve conflicts and performance issues;

• Conduct regular check-in’s with staff;

• Ensure client needs are met.

  Administrative Support:

• Plan, coordinate and oversee day-to-day operations of office;

• Provide primary support for CDH's Division of Family and Clinic Services and Division of Community and Environmental Health services in Elmore County;

• Coordinate data collection needed for reports;

• Provide on-site expertise for processing payments, writing permits, processing inspections and applicable research and process transmittals for city/county approvals;

• Maintain office supplies, equipment, clinic equipment, vaccine inventory and temperature monitoring system for vaccines;

• Support meetings, training, emergency exercises.

  Other duties:

• Promote services within the community;

• Participate in emergency preparedness training to fulfill emergency response role if needed.

  Minimum Qualifications:

• Good knowledge of office support functions;

• Some knowledge of supervisory practices.

  Experience:

• Interpreting, applying and explaining complex information such as regulations, policies or services;

• Independently solving problems/performing liaison activities to deal with individuals or resolve conflicts in a work setting.

  Preferred Qualifications (these are not required, however, having these qualifications may increase your overall ranking):

• Have the ability to speak both English and Spanish.

  Supplemental Information:

  Please note: The successful candidate will be required to pass a fingerprint-based background check.

  Thank you for your interest in joining Central District Health’s team!

  If you have questions about this position please contact us at:

  Email:[email protected]

  Phone: 208.327.8503

  CDH is a Tobacco-Free Workplace. Employees of CDH are required to refrain from the use of any nicotine products. CDH will not hire illegal drug or nicotine users.

  CDH is committed to providing equal employment opportunities to all qualified individuals. CDH prohibits discrimination against any individual based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, disabilities, veterans’ status or any other status protected under applicable federal, state, or local laws.

  CDH is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact 208.327.8503, or email[email protected]. Preference may be given to veterans who qualify under state and federal laws and regulations.

  Notice: Idaho’s Public Health Districts are agencies that are authorized by the State of Idaho as independent bodies. District employees are not State of Idaho employees, rather District employees who receive benefits through the Office of Group Insurance.