Job Information
Aston Carter Order Entry Specialist in Montgomery, Pennsylvania
Job Description:
We are seeking a detail-oriented and customer-focused Order Entry Specialist to join our team. This role is crucial in ensuring our customers receive the best service possible. As an Order Entry Specialist, you will be responsible for coordinating and performing numerous customer service functions for specific assigned customers efficiently, resulting in excellent customer service.
You will achieve level-specific expectations of productivity and accuracy while performing the following job functions:
Answer inbound calls – no sales calls or cold calling.
Provide pre and post-sales assistance.
Answer questions about products.
Enter orders for sample swatches, quotes, new orders, etc.
Provide status updates and order tracking.
Troubleshoot using available guides.
Enter orders for parts, repairs, and remakes.
Issue credits.
Qualifications:
High school diploma or equivalent.
Previous experience in customer service or order entry is preferred.
Strong attention to detail and accuracy.
Excellent communication and interpersonal skills.
Ability to multitask and manage time effectively.
Proficiency in using computer systems and software
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
Diversity, Equity & Inclusion
At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
Hiring diverse talent
Maintaining an inclusive environment through persistent self-reflection
Building a culture of care, engagement, and recognition with clear outcomes
Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.