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National Institutes of Health Medical Support Assistant in Montgomery County, Maryland

Summary This medical support position is located in the Clinical Center Nursing Department (CCND) at the National Institutes of Health (NIH), Clinical Center (CC), in the Department of Health and Human Services (HHS). The Medical Support Assistant reports directly to a Nurse Manager for a patient care area within the CCND. As a Medical Support Assistant, you will be responsible for a wide variety of clerical, research support, patient care support, and administrative duties. Responsibilities The major duties for the position include, but are not limited to the following: Responsible for a wide variety of clerical and administrative duties in support of the NIH Clinical Center. Serve as an information resource for patients, visitors, and staff. Interview patients for inpatient admission or outpatient registration. Enter information into the medical information system. Schedule patient appointments. Maintain patient medical records. Compile data for reports. Utilize software applications to enter and compile data and to create reports, correspondence, requisitions, etc. Develops/maintains effective and efficient communication with the patient, family and interdisciplinary team. Prepare and stock patient exam rooms. Performs quality checks for accuracy of patient information as it is entered into the electronic medical record. Evaluate all incoming communications and determine if an urgent response if required, record messages accurately. Requirements Conditions of Employment Qualifications You qualify at the GS-07 level, if you meet the following qualification requirements: You must demonstrate in your resume at least one (1) year of qualifying experience equivalent to at least the GS-06 level in the Federal service obtained in either the private or public sector, performing the following types of tasks: screening and entering patient responses into a medical records system; relaying pertinent patient information to medical staff; creating physician appointment schedules using an electronic scheduling system; and performing quality checks for accuracy of patient information as it is entered into the medical records system. You will receive credit for all experience material to the position, including experience gained in religious, civic, welfare, service, and organizational activities, regardless of whether you received pay. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. Preview assessment questionnaire before you apply: https://apply.usastaffing.gov/ViewQuestionnaire/12374100 Education Additional Information The ideal candidate possesses the expertise and knowledge related to maintaining filing systems, effective communication skills, and is able to independently prioritize assignments and utilize critical thinking skills. This position is designated as an "emergency essential" position and the selected candidate will be considered an "emergency essential" employee and will be required to be available, ready, willing, and able to report for duty under all circumstances (e.g., inclement weather, government closings and holidays, lapses in appropriations, non-emergency and emergency situations) for operation 24 hours a day and 365 days per year coverage. A one-year probationary period may be required upon selection/placement. PHS Commissioned Officers interested in performing the duties of this position within the Commissioned Corps should apply online to this announcement to receive consideration We may make additional selections for similar positions within the commuting area(s) of the locations listed through this vacancy announcement. By applying, you agree to have your application shared with any interested selecting official(s). Clearance of CTAP/ICTAP will be applied for similar positions. The National Institutes of Health participates in the USCIS Electronic Employment Eligibility Verification Program (E-Verify). E-Verify helps employers determine employment eligibility of new hires and the validity of their Social Security numbers. The NIH maintains a tobacco free work environment and campus. Must be able to perform the essential duties of the position, with or without reasonable accommodation. Visit our Applicant FAQs page for helpful information on the application process. Visit our Total Compensation page and this sample for a detailed look into the benefits, awards, leave, retirement, and other incentives employees may receive as part of a rewarding work environment.

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