Job Information
Conduent Payroll Services Analyst II in Montego Bay, Jamaica
Job Track Description:
Requires formal and relevant expertise in a professional, sales, or technical area.
Performs technical-based activities.
Contributes to and manages projects.
Uses deductive reasoning to solve problems and make recommendations.
Interfaces with and influences key stakeholders.
Leverages previous knowledge and expertise to achieve results.
Ability to complete work self-guided.
College or university degree required.
General Profile
Requires knowledge and experience in the field.
Will acquire higher-level knowledge and skills.
Develops an understanding of the company, processes, and customers.
Uses existing procedures to solve standard problems.
Receives moderate guidance and direction from others.
Functional Knowledge
- Requires expanded conceptual understanding of theories, practices, and procedures.
Business Expertise
- Uses an understanding of key business drivers to accomplish work.
Impact
Impacts a team, by example, through the quality service and information provided.
Works within guidelines and policies.
Leadership
No supervisory responsibilities.
Provides informal guidance to new team members.
Problem Solving
Uses existing procedures to solve standard problems.
Examines information and standard practices to make judgments.
Interpersonal Skills
- Exchanges complex information and ideas effectively.
Responsibility Statements
Inputs data exceptions/changes into HR or Payroll system for external clients under statutory and contractual obligations.
Processes garnishment remittances, child support orders, interrogatories, and answers to the courts, or country equivalent.
Loads payroll files into payroll system, reconciles, and corrects errors until payroll meets guidelines established by the client.
Audits payroll processes and related reports for regular and off-cycle runs that may include garnishments, banking, executive compensation, stock option runs.
Prepares and audits payroll tax reconciliations to balance for client payments, reporting, quarter-end, and year-end processing.
Audits all garnishment input including vendor information, forms, orders.
Researches or makes corrections to complex inquiries related to payroll taxes, deductions, and wage withholding.
Acts as an escalation point for complex related inquiries (Tier 3) from employees and third parties via the case management system from employees and vendor inquiries.
Prepare vouchers for payments to third-party vendor deductions from employee paychecks.
Processes corrected W2Cs, amended returns, and files with tax agencies.
Performs other duties as assigned.
Complies with all policies and standards.