Red Robin Shift Supervisor in Monroe, Washington
Red Robin is taking extra measures to keep our Team Members safe during this time.
We have enhanced our cleaning and disinfectant standards (Our restaurants are extra squeaky clean!), practice social distancing (every shift, every role), and require Team Members to wear face masks.
Our health policy ensures that Team Members can take the time they need to be well.
We are ramping up opening our dining rooms and are staying plenty busy with to-go and catering.
Apply today to join our team to help Guests build everlasting memories, around their tables and ours!
Red Robin isn’t your typical burger restaurant. We’re a team filled with unbridled energy, magnetic personalities, and a passion for having fun!
Under the direct supervision of exempt management, Shift Supervisors are introduced to various management responsibilities with the potential goal of sufficient leadership growth to support promotion to a management position. Shift Supervisors receive on-the-job training for specific but isolated management tasks and shift responsibilities. To maximize the effectiveness of Shift Supervisor development, Shift Supervisors are often scheduled to work during periods that overlap with exempt management personnel. As business needs dictate and to further isolate management skills development, a Shift Supervisor may be scheduled to independently work an open or close shift.
Effectively and efficiently support restaurant operations by following the best practices of the Company and Brand Equity Standards to ensure Guest satisfaction and profit maximization
Support and lead assigned day to day operations during scheduled shifts including guided decision making, Team Member support, Guest interactions, inspection of product quality and restaurant cleanliness
Assist in preparing end of shift reports including Daily Labor, Food Control and Daily Sales for management review and approval
Learn to positively impact revenue through direct interactions with Guests to further a positive Guest experience and promptly resolve Guest concerns, as appropriate
Strive to achieve 100% Guest satisfaction through legendary acts of leadership and quality
Encourage Team Member satisfaction of regulatory obligations, state & federal laws, liquor license requirements, local health and safety codes, Company safety and security policies, and meal/break period laws during assigned shifts through Team Member coaching and education
Assist Team Members’ adherence to Company cash handling and payment processing procedures
Set an example for other Team Members by emulating consistent compliance with all Company standards and policies including the Code of Conduct, Attendance and Uniform and Appearance policy
Encourage and teach Team Members to provide world class Guest experiences
Protect Company assets and identify for management action situations that create potential organizational risks
Must be at least 21 years of age
Minimum of 1 year full service restaurant experience preferred
Record of maintaining high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction
Business maturity and an ability to effectively supervise peers
High school diploma or equivalent required, some college preferred
Passion for the business and compassion for people
Highly-Energetic, self-motivated, goal oriented and dependable
Good oral and written communication skills, and outstanding leadership, interpersonal and conflict resolution skills
Basic business math and accounting skills, and strong analytical/decision-making skills
Basic personal computer literacy
Must be able to work a flexible schedule including opening, closing, weekends and holidays. Reliable transportation required
Serv Safe Certified preferred
As a Team Member at Red Robin, you’ll enjoy: • Flexible work schedules • A great place to work and make friends • Referral bonuses for bringing new members to our team • Eligible for 401(k) retirement plan (if qualified) • Discounts on Red Robin food • Awesome discounts on great things like computers, cell phone plans, event tickets (concerts, sports, events, etc...) & more • Fun and free events for our trainers • Not required to purchase uniform – appropriate black shirt and dark jeans are all you need • Closed on Thanksgiving and Christmas
NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job.
Red Robin is an Equal Opportunity & E-Verify Employer
Company: Red Robin
Req Number: 20210408.R-015619
Updated: Mon Apr 19 12:52:59 GMT 2021