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The ideal candidate for this role has a strong customer orientation and is able to ensure the best experience for the latter. The key technologies to be familiar with are mainly .Net, WPF, XAML, VB.Net, connectivity protocols, and secondarily JavaScript, cloud and database, reporting tools, and graphic development.

This role requires close collaboration with customers, so they can maximize the benefits of the purchased software.

In this Role, Your Responsibilities Will Be:

• Know the Movicon.NExT software platform, becoming a power user of the product

• Manage customer tickets and provide support with a continuous improvement perspective, both of the product and the process

• Understand customer goals and provide advice on how to achieve them in the best possible way, with the best possible product

• Understand how to connect to controllers and equipment

• Provide training and expertise to customers

For This Role, You Will Need:

• Degree in Computer Science, Engineering, Industrial Automation, or a related field. Equivalent work experience is also considered.

• Willingness to learn new software systems, developing new skills

• Positive and proactive attitude in relationships with customers and colleagues

• Ability to write basic software programs using tools like Visual Studio with procedural languages, such as VB.NET

• PC knowledge and skills: primarily Windows, and possibly Linux.

Preferred Qualifications that Set You Apart:

• Strong inclination to innovate with the speed of a small company while being fully supported by the strength of one of the largest industrial companies in operation today

• Curiosity and motivation to stay updated on competitive solutions, customer needs, and new technological approaches as the industry evolves

• Good oral and written communication skills

• Willingness to work in a dynamic environment and good stress resistance

• Ability to think creatively to produce customized solutions

• Experience presenting new technologies to customers and visitors

• 2 years of experience in SCADA/HMI application development is desirable

• Previous experience as an Application Engineer, Field Service Engineer, or Control Engineer is desirable

• Ability to travel to customer sites, if necessary, for problem resolution and diagnosis of reported issues

• Good knowledge of Italian and English.

Our Offer To You:

At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspire innovation and brings the best solutions to our customers. We’re emphasizing a culture of togetherness – one that builds community, prioritizes collaboration and continuous improvement.

The philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our Culture & Values (https://www.emerson.com/en-us/perspectives/culture-and-values) and about Diversity, Equity, & Inclusion at Emerson (https://www.emerson.com/en-us/careers/diversity-and-inclusion) .

Moreover, our global volunteer employee resource groups will empower you to connect with peers that share the same interest, promote diversity and inclusion and positively contribute to communities around us.

We understand the importance of work-life balance and are dedicated to supporting our employees' personal and professional needs. From competitive benefits plans to equitable opportunities for growth and development we strive to create a workplace that is supportive and rewarding. Our work schedule aims at creating new levels of growth, build a stronger community and provide greater professional development for our employees.

Make this great opportunity yours!

Requisition ID : 24011933

Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.