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Ricoh Americas Corporation Inside Sales, Solutions Sales Consultant in Mississauga, Ontario

Solutions Sales Consultant, Inside Sales

We want you to join our customer centric team whose passion it is to Empower Digital workplaces!

At Ricoh, we aren’t satisfied with keeping pace with today’s complex work environments, we are setting the pace. We are reimagining the workplace.

Our high-performance workplace is powered by a team that thrives. We offer a friendly culture with a focus on wellbeing and work life balance. Flexible work options, a time off purchase program, great physical and mental health benefits, employee discount and recognition programs are only some of the advantages of working at Ricoh.

We are a family that promotes positive manager relationships and on-going learning & development that nurtures professional growth and career advancement.

Discover what you are capable of in an environment where your growth is supported, and your success is celebrated.

The Solutions Sales Consultant, Inside Sales, markets hardware-focused solutions and services to targeted small and medium sized corporate accounts. The role is mandated to drive sales revenue by converting pre-generated leads, growing existing customer base (cross-selling) as well as penetrating Zero Based Accounts (ZBA).

Duties & Responsibilities:

  • Meet or exceed assigned sales revenue targets

  • Maintain and expand assigned customer portfolio by nurturing business relationships as a trusted advisor and strategic partner

  • Prepare customer presentations and business proposals that align to Ricoh’s value proposition

  • Customize product and service solutions based on customer value proposition

  • Review sales leads and uncover opportunities throughout sales cycles

  • Provide sales updates and progress reports to Sales Manager with regular cadence

  • Utilize core Sales systems and resources including Salesforce (SFDC), Hoover, Power BI, LinkedIn

  • Stay up to date with industry knowledge and trends including new products, services and pricing/payment plans

  • Engage support resources as needed to problem solve enroute to resolution

  • Prioritize and manage multiple deliverables while achieving objectives

  • Participate, contribute and own overall team success

  • Other duties as assigned by manager

Qualifications:

  • Required: 1-3 years of direct sales experience in a Business-to-Business (B2B) context

  • Preferred: Prior experience in Inside Sales roles

  • Preferred: Prior experience in Technology, Hardware, Information Technology sectors

  • Preferred: Degree in Marketing, Business Administration or related field

Skills:

  • Strong business acumen; ability to effectively interpret and transmute business information to potential development opportunities

  • Excellent interpersonal and communication skills; ability to quickly develop business relationships with both customers and stakeholders virtually or in-person

  • Proficient negotiation skills; ability to tactfully influence, handle objections and problem solve

  • Seasoned presentation skills; ability to create and tell compiling stories

  • Robust technical fluency; with working knowledge of business applications (e.g. MS Office), Customer Relationship Management tools (e.g. Salesforce) and other research tools

  • Sound analytical mindset; ability to understand and make meaning of numbers and data

  • High degree of self-accountability and drive for success

  • Time management and prioritization skills

Other Requirements:

  • Valid Driver’s License

Ricoh is an information management and digital services company connecting technology, processes, and people in progressive business around the world. Ricoh is a recognized leader in document workflow, process automation, digital transformation, and security. Every day our 90,000+ global employees work with big and small companies' optimizing their end-to-end business solutions.

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