Job Information
Citigroup Generative AI Program Manager (Confluence and JIRA) - Hybrid in Mississauga, Ontario
Generative AI Program Lead – Engineering and Architecture Practice Governance and Adoption
Canada
Overview of Citi
Citi, the world leading global bank, has approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Citi enables clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity.
About the Team
This role is in Governance & Adoption, part of Engineering and Architecture Practice in ICG. The mission of Governance and Adoption is to deliver digital products faster and better using best practice operating model and toolkit as well as drive adoption across +20,000 users across the firm.
About the Role
The Generative AI Program Manager will work closely with stakeholders at all levels within the organisation from Technical SMEs, specialist, users, vendors and management to enable Generative AI capabilities and drive the roll-out and adoption of such products across the organisation.
Key Responsibilities
Hands-on management of Generative AI initiatives navigating regulatory compliance, company’s policy and Software Delivery Life Cycle process
Coordinate the in-depth review, and prioritisation of the use cases for Generative AI
Drive adoption throughout the product maturity
Implement established program management standards and framework in place
Manage stakeholders at all levels within the organisation to deliver the objectives
Characteristics
Hands-on, self-starter and results driven
Organised and able to influence cultural change
Ability to get into the detail whether to find better solutions or understand the product better
Able to work efficiently with virtual teams
Ability to build key work relationships at all levels and reach consensus despite differing goals and priorities at all levels
Consistently demonstrate clear and concise written and verbal communication
Excellent presentation skills
Experience
Background in delivering and driving adoption of AI, Generative AI or emerging technology
Hands-on experience working in a highly regulated environment with processes which must be adhered to
Solid knowledge of Program Management techniques including Prince2 and Agile
Good knowledge of Confluence and JIRA a must
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Citi Canada is an equal opportunity employer. Accordingly, we will make accommodations to respond to the needs of people with disabilities (including, without limitation, physical and mental health disabilities) during the recruitment process and otherwise in accordance with law. Individuals who view themselves as Aboriginals, members of visible minority or racialized communities, and people with disabilities are encouraged to apply
Job Family Group:
Technology
Job Family:
Digital Technical Program Management
Time Type:
Full time
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.