Job Information
Nestle eCommerce, Account Manager in Mississauga, Ontario
Position Snapshot
Business area: Nestlé Purina PetCare Canada
Job title: eCommerce, Account Manager
Location: Mississauga ON located at 2500 Royal Windsor Dr, Mississauga ON L5J 1K8;
Hybrid
A little bit about us
As a company made up of pet owners, we believe that pets and people are better together. If you share our passion for pets and you're looking for a career where you can take ownership, collaborate and contribute to challenging, satisfying and meaningful work, then you are the type of person we want at Nestlé Purina PetCare Canada. We are a leader in the pet care and pet nutrition industry, producing Canada’s best loved brands including Alpo ®, Beneful ®, Beyond ®, Dog Chow ®, Cat Chow ®, Fancy Feast®, Friskies®, Tidy Cats®, Pro Plan®, Purina ONE® and many more. Join us in enriching the lives of pets and the people who love them.
What to Expect:
We are looking for an Account Manager - eCommerce based at our PetCare Division in Mississauga, Ontario reporting into the Senior Manager, eCommerce. As an Account Manager - eCommerce , you will be responsible for: customer management, commercial planning, developing retail digital media plans & omnichannel strategies, collaborating on digital shelf strategies to improve product findability, competitive analysis, sales projections and analytics/reporting. The primary goal is to grow sales, market share and profit for the eCommerce channel on your respective accounts.
A day in the life:
Retail Media Negotiations & Strategies: Build and co-lead full year Retail Digital Media plan in partnership with Senior Manager & Sales Account Teams. Responsible for determining the internal/external priorities and leading the partnership discussions with the customer to reach a mutually acceptable agreement that delivers value and ROI for our brands.
Omnichannel Strategy Development: Formulate and implement a strategic retail media & search plan to maximize volume, profit, and share. Leads the integration of eCommerce strategies into channel playbook.
Account Management & Partner Relationships: Manages the tactical execution of strategies to deliver on sales and share expectations. Build strong relationships with customers & external agency partners to deliver value and ROI for the organization. Execute both external and internal daily management tasks including, but not isolated to, sales reporting, promotional programs, competitive analysis, assortment inventory tracking, catalogue availability and marketing optimization.
Market Insight/Analytics: Data-driven decision-making is at the core of successful eCommerce management. Monitor and identify external competitive activity, trends, market issues and opportunities. Analyse the key promotional activities and business trends to understand results, inform strategic decision-making and drive continuous improvement.
eComm Category & Merchandising: Co-lead the development on eCommerce best practices & guidelines for emerging retailers (including but not limited to taxonomy, site architecture, groupings, title strategies, product pages, subscribe to save, search results, etc.). Influence retailers on strategic changes to grow the category & position Purina as the brand partner of choice.
Search: Co-lead the planning & execution of best-in-class search strategies, ensuring effective positioning of Purina brands in both paid and organic placements for specified customers while ensuring alignment to corporate search strategy.
Role Requirements
3+ years in consumer-packaged goods and/or eCommerce retailer experience
Solid understanding of eCommerce platforms, digital/retail advertising (with an Omnichannel focus), and search engine optimization (SEO) to optimize product visibility and drive conversion.
Effective communication and leadership skills are required to express analytics and deliver presentations to various levels within the organization and externally to customers.
Proficient in gathering data/analytics and storytelling to deliver actionable insights.
Strong cross-functional experience and relationship building skills (internal & external).
Excellent vendor & partnership management skills, including past negotiation experience.
Advanced computer skills, specifically with MS Word, Excel, and PowerPoint. SAP and Power BI is an asset.
Marketing experience in retails is an asset
Managing P&L and trade spend is an asset.
Thrives in a fast-paced, agile environment and eager to learn.
Completion of a university degree in Business Administration or any related field (MBA is an asset)
Benefits
Comprehensive total rewards benefits package including Health and Dental benefits that start on day one of employment
Company matched pension plan
Four weeks of Vacation and five personal days (Personal Paid Holidays)
Flexible and hybrid work arrangements
Excellent training and development programs as well as opportunities to grow within the company
Access to Educational Assistance & Tuition Reimbursement
Bonus eligibility
Gender affirmation benefits to ensure access to necessary care, resources, and coverage for gender-affirming procedures
Fertility Services and Surrogacy Medical Coverage to support the pursuit of a path to parenthood regardless of medical conditions, gender or sexual orientation
Adoption benefits to remove some of the financial barriers associated with adoption
Up to 50% off – Nespresso Coffee Machine, Capsules and accessories
Access to the Discount Company store with Nestlé, Nespresso, and Purina products (Located across various Nestle offices/sites)
Bring your dog to work!
What you need to know
We will be considering applicants as they apply, so please don’t delay in submitting your application.
Nestlé Canada is an equal-opportunity employer committed to diversity, equity, inclusion, and accessibility. We welcome qualified applicants to bring their diverse and unique experiences as a result of their education, perspectives, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, colour, religion, disability, sexual orientation and beliefs.
If you are selected to participate in the recruitment process, please inform Human Resources of any accommodations you may require. Nestlé will work with you in an effort to ensure that you are able to fully participate in the process.