Amgen Digital Operations Senior Associate or Manager (12 month contract) in Mississauga, Ontario
HOW MIGHT YOU DEFY IMAGINATION?
You’ve earned your degree. How will you use that achievement to reach your goals? Do more with the knowledge you’ve worked hard to acquire and the passion you already have. At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies, reaching over 10 million patients worldwide. Become the professional you are meant to be in this meaningful role.
Digital Operations Sr. Associate (Sr. Analyst) or Manager (12 month contract)
Role title will be dependent on the successful candidate's experience and qualifications
Reports to: Sr. Digital Product Manager
Level: 4 or 5
Location: Mississauga Head Office/ Remote Work, Flexible Commuter
What you will do
Let’s do this. Let’s change the world. In this vital role you will join the Digital Development Team and be responsible for managing day operations of our key systems & processes. Role responsibilities would include:
Data stewardship: Work with cross-functional partners such as IS, Business, and External data providers (e.g. IQVIA) etc.) to ensure correctness & availability of important datasets viz. sales, alignment & master data
Systems (CRM) management: Work with cross-functional (IS, Business) partners to ensure correctness & availability of important CRM functionality. Oversee and Coordinate Veeva processes, troubleshoot issues, support field force and internal users.
Business support: Support the Digital, Sales, Marketing teams as a single point of contact for CRM & data escalations
Testing: Validation and user testing of software releases to ensure performance
Digital Operations Analytics: Leverage pharma industry and data knowledge to support ad-hoc analytics related to data/system operations and issue resolutions
What we expect of you
We are all different, yet we all use our unique contributions to serve patients. The detail oriented professional we seek is a leader with these qualifications.
Bachelor’s degree and 2 years of operations management, operations business analyst or similar role experienceOR
Associate’s degree and 6 years of operations management, operations business analyst or similar role experienceOR
High school diploma / GED and 8 years of operations management, operations business analyst or similar role experience
Ideally 3+ years of operations management, operations business analyst or similar role experience
IQVIA data knowledge (Sales data + OneKey)
Amgen experience and/or Canadian pharmaceutical experience
Excellent communication skills
Hands-on and detail-oriented attitude
Comfortable with ambiguity & leading issue resolution
Willingness to learning internal systems/process
Some of the vast rewards of working here
As we work to develop treatments that take care of others, so we work to care for our teammates’ professional and personal growth and well-being.
Full support and career-development resources to expand your skills, enhance your expertise, and maximize your potential along your career journey
A diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act
Generous Total Rewards Plan—comprising health, finance and wealth, work/life balance, and career benefits—with compensation and benefits rated above 4 stars (out of 5) on Glassdoor
for a career that defies imagination
Objects in your future are closer than they appear. Join us.
If you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen.
Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses.
As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.