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Sr. Area Technical Support Coordinators in Ecolab's Food and Beverage division provide value-added top technical expertise for the Key Corporate Account customer base, including beverage, brewery, meat, poultry, dairy and food processing. A Sr ATSC resolves complex customer sanitation or related problems that surpass the technical knowledge of other sales associates in the areas of products, programs and processes. This person can reside anywhere in the United States, in close-proximity to a major airport. The effectiveness of this position can be measured by their ability to listen, develop a plan to address the customer's concerns, evaluate the results to resolve the concerns and enhance all aspects of the customer's experience with Ecolab. Applicant should have the KSAs to provide cleaning and sanitation solutions for the customer, control lost business and obtain new business. The challenge to this position is that it requires expert technical aptitude in working with our field sales and service organization, customers and industry to make appropriate recommendations of effective sanitation programs that produce quality results at an economical cost. This person can be located anywhere within the Central and West Coast region of the US. Primary Responsibilities Provide top technology expertise and apply a broad base of knowledge to resolve complex customer sanitation or related problems. Provide leadership on Sanitation related projects, which are unusual, or which are beyond the expected ability of our Account Managers and District Managers. Train internal and external customers in technical applications of Food & Beverage products, programs and systems. Provide technical support related to the following areas: Operational Savings (TVC - Total Value Created) Troubleshooting of Sanitation Related Problems CIP Optimization In-plant Training Factory Audits Communicate to the local field sales team and management, techniques and general information regarding products, services, equipment and procedures. Provide verbal and written Hub reports detailing the recommendations that are made to customers or F&B associates. Develop new programs for improved sanitation products, procedures or services and assist in the development of new plant proposals. Plan and manage, within given budget parameters, development of programs for improved sanitation or related products, procedures and services. Coordinate field testing of new products or procedures as assigned in conjunction with R&D, CAM and Marketing Teams. Develop and maintain technical liaison with designated corporate account contacts in Quality, Engineering and Food Safety. Provide recommendations related to safety standards and protocol. Attend designated corporate account meetings as they relate to Corporate QBR's, Customer Quality meetings, and Food Safety Meetings. Background Qualifications B.S. and/or MS degree in Microbiology, Engineering or RTE/Food Science. Minimum of 8-10 years of experience in RTE and food plant operations or quality control, preferably in supervision of multi-plant operations. Above average oral and written communication skills and problem-solving skills. Advanced level of competency in computer applications. Exceptional interpersonal, communication, and presentation skills. Ability to take initiative, work independently and prioritize multiple projects with strong follow-through and organizational skills. Excellent mechanical ability and aptitude. Willingness and ability to work off hours. Valid driver's license and clean driving record. Travel 50% and as required. Benefits Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families.to see our benefits. If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here. Covid-19 Vaccine Notice Due to local mandates and customer requirements, applicants for certain custome -facing positions must be fully vaccinated (which in some situations requires a booster if eligible), unless a religious or medical accommodation is requested by the applicant and approved by Ecolab. Americans with Disabilities Act (ADA) Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website. Our Commitment to Diversity and Inclusion At Ecolab, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran. In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce. Ecolab is a place where you can grow your career, own your future and impact what matters. We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.