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RBC Specialist II, Operations - Corporate Actions in Minneapolis, Minnesota

Job Summary Job Description What is the opportunity? The primary purpose for this position is to provide oversight and execute risk assessments associated processing of liability Instructions related to voluntary corporate Action events. Core responsibilities will be to support the processing of corporate actions for RBC's internal inventory and trading accounts. You will partner closely with the Corporate Actions department and management in mitigating department risks and ensuring that all voluntary and mandatory corporate actions are processed correctly for RBC's internal trading accounts Incumbent will provide training, coaching, and development for team members. In addition, this position supports escalated complex customer service situations, completes process oversight, provides new initiative/process implementation support, and maintains accurate department procedures/reference materials. Incumbent must understand regulatory and organizational risks associated with work processes, how work is processed from beginning to end, and dependencies to other areas and departments. Work is completed under minimal supervision. Incumbent will address escalated questions independently, seeking assistance from Operations resources as appropriate. Position contains increased elements of risk which are managed through operational reviews, system checks, and adherence to procedures. What will you do? Direct time sensitive, complex and/or highly specialized daily workflows related to functions associated with instructions received from internal trading teams and external counterparties on voluntary Corporate Actions events and conversions to ensure accurate and timely processing, to ensure department service levels are met. Establish and maintain credible, professional relationships with internal business partners and external customers and transfer agents. Participate in department, firm and industry projects. Address escalated Issues independently, provide risk oversight, and ensure compliance with regulatory requirements, Seeking assistance from Senior Manager or other Operations resources as appropriate. Accept and successfully execute change while supporting employees through the process and keeping them focused on business priorities. Execute a range of department risk mitigation checks on mandatory and voluntary corporate actions to ensure each is processed correctly. Lead various projects as assigned by management to improve department efficiency or reduce the risk involved in the processing of capital markets corporate actions. Cultivate and strengthen partnerships with internal and external parties Resolve conflicts and address concerns promptly to maintain trust and credibility Monitor and report on emerging risks, ensuring timely escalation when necessary Analyze complex problems to identify root causes and actionable solutions What do you need to succeed? Must-have In-depth knowledge and understanding of corporate actions, financial services, brokerage operational processes, and regulatory policies. Must have Series 7 or 99 or proven ability to obtain within 120 days of hire. Ability to handle multiple priorities in a fast paced and deadline driven environment with the ability to provide direction to other team members through verbal or written communication. Needs to be self-motivated with high attention to details, and possess excellent customer service, organizational, analytical thinking, and problem-solving skills. 4+ years back-office brokerage or transfer agent experience within corporate actions. Strong interpersonal and communication skills Expertise in risk identification and mitigation strategies Nice-to-have Previous experience in developing procedures and policies. Prior experience in a leadership role. Bachelor's degree in finance, business, or related field. In depth knowledge of Broadridge BPS system, Liabilities, and Windows-based software products such as Word, Excel, Access and Outlook. What's in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable Leaders who support your development through coaching and managing opportunities Ability to make a difference and lasting impact Work in a dynamic, collaborative, progressive, and high-performing team Flexible work/life balance options Opportunities to do challenging work Opportunities to take on progressively greater accountabilities Access to a variety of job opportunities across business Job Skills Adaptability, Critical Thinking, Customer Service, Decision Making, Interpersonal Relationship Management, Operational Delivery, Process Improvements, Time Management Additional Job Details Address: 250 NICOLLET MALL:MINNEAPOLIS City: Minneapolis Country: United States of America Work hours/week: 40 Employment Type: Full time Platform: WEALTH MANAGEMENT Job Type: Regular Pay Type: Salaried Posted Date: 2024-12-18 Application Deadline: 2025-01-04 Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Inclusion and Equal Opportunity Employment At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities. We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com. RBC is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status or any other legally-protected factors.

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