Job Information
Publicis Groupe Senior Program Manager in Minneapolis, Minnesota
Company Description
When Fallon opened its doors, it introduced itself to the world as “A new advertising agency for companies that would rather outsmart the competition than outspend them.” Over forty years later, media, culture, and even the definition of an ad has changed. But our commitment to outsmarting has never wavered. We’ve simply evolved and modernized it, whether that means creating multi-channel activations to drive billions of impressions (Arby’s), breaking the internet with an iconic pop culture reunion (Mean Girls + Walmart), or helping beloved cable franchises reinvent themselves on streaming platforms (Comedy Central + Showtime).
Regardless of the content or the context, we have a steadfast belief in THE POWER OF CREATIVITY and its ability to create an unfair competitive advantage for those brave enough to unleash it. We make big work for big brands on big stages. And we care about the work as much as we care about the people making it. We function as one integrated brain with media experts who think like creatives who think like strategists who think like account people. And together, our mission is to fuel the forward trajectory of businesses and brands.
Job Description
The Senior Program Management is responsible for the health and quality of large-scale client projects, focusing on maintaining margin, delivery efficiency and quality, risk mitigation and resolution, and the management and mentorship of 1-3 Program Managers.
The ideal candidate should have experience structuring and leading marketing and advertising projects comprised of multidisciplinary resources and parallel lines of business, with demonstrated success in collaborating with key agency stakeholders, including but not limited to Creative, Client Services, Finance, Strategy, Data and Analytics, Media, and Technology.
Experience with managing multi-channel engagements (video, TVC, print, digital, experiential, activation, etc.) is required.
They will also possess a proven ability to represent the Program Management discipline with internal and client stakeholders, and be deft at building and maintaining strong relationships with agency, client and third-party partners. They will work with these entities to proactively solve challenges and contribute to the development of processes that adapt to evolving business challenges, best practices and industry standards.
RESPONSIBILITIES
Manage large projects independently from initiation through completion
Partner with Creative to effectively shepherd and manage the evolution of creative work, ensuring quality at all points from concept through delivery
Active partnership with Resource Management, Production, and Technology departments to ensure connections and collaborations happen where they should, in support of innovative and award-winning creative ideas
Work with account and client stakeholders to instill and enforce processes, workflows and tools that support the profitable delivery of client work
Proactively manage, provide guidance, and develop clear communications around program and business-related risks, including mitigation planning and crisis management
Responsible for the scoping and management of multiple concurrent large scale-projects and client engagements totaling over $4-8MM annually
Partner with Client Service and Finance leads to actively manage business challenges, client relationships, developing annual scopes and contracts, estimates and staffing plans against scoped work, and maintaining profit margin
Maintain and enforce high standards of communications and documentation, including status, financial reports, timelines, scopes, change orders, burn reports and forecasting, best practices and asset management, etc.
Maintain departmental values, vision, direction and responsibilities with team stakeholders
Provide solutions-oriented management with a strong ability to creatively solve problems with a positive, professional demeanor and a high degree of emotional intelligence
Contribute to a culture of delivery efficiency and excellence with direct reports and larger Program department
Partner with internal team to continuously optimize existing operational processes and systems, ensuring buy-in and compliance with directs
Work with Senior level stakeholders to manage client relationship and actively provide ideas to upsell work
Actively participate in agency new business opportunities/initiatives
Qualifications
4-6 years program management experience in a creative services organization working with cross-functional stakeholders including strategy, data and planning, creative, editorial, experience design, production, technology, operations and resourcing
1-3 years' experience managing a team of Associate and Program Managers
Strong written, verbal, and interpersonal communication skills
Solutions-oriented mindset with a strong favoritism towards action
Expert at managing traditional, digital, social, broadcast, OOH, radio and print deliverables
Excellent presentation and communication skills
An ability to motivate, support and understand their teams
Comfortable in a fast paced, growing environment
Demonstrated understanding of project management methodologies, process and tools, including staffing, scoping, estimating, burn management
Experience adapting project management methodologies (Agile & Waterfall) to the needs of a given project/client
Experience partnering with integrated and production teams to drive production process in areas of broadcast/video, print and digital
Familiarity with Smartsheet and Microsoft Teams
Additional Information