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Allina Health System Oncology Provider Coordinator - Abbott Northwestern in Minneapolis, Minnesota

Date Posted: September 16, 2021 Department: 31005600 Virginia Piper Cancer Institute Surgical Clinic Shift: Day (United States of America) Hours Per Week: 40 Union Contract: Non-Union Weekend Rotation: None Job Summary: Maintains systems essential to the daily operations supporting patient care. Schedules and coordinates a variety of appointments, procedures and tests, maintains and communicates department and provider schedules and provides excellent department support to promote efficient, effective clinical operations and provide exceptional patient experience. Job Description: Principle Responsibilities Scheduling. Schedules and/or reschedules patient appointments, procedures, diagnostic tests, surgeries, hospital admissions and other related appointments between multiple providers. May enter all scheduling documentation in the electronic medical record. Verifies insurance and obtains prior authorizations as needed, may register patients. May manage the patient outcome tool, including preparation and distribution. May create, delete and modify schedule versions and calendars to reflect changes in provider schedules. Arranges interpreter services for patients as needed. Administrative department support. May provide department reception, patient check-in. Provides telephone coverage, routing messages accordingly. May track insurance verification using multiple systems. May maintain lobby area. May ensure that patient documentation is complete and is responsible for an insurance or referral work queue. Organizes and maintains department records, manuals and patient education materials. Participates in completion of patient data reporting requirements and compliance with regulatory standards. May create and maintain all training materials for new and current employees. May assist physicians with reimbursements/expense reports, physician credentialing, charge capture and medical records. Chart preparation. Analyzes patient records to determine if outside documents are needed. Reviews patient consent forms and ensures they are updated with the patient. Contacts document source, obtains records, scans and indexes into the electronic medical record. Other duties as assigned. Job Requirements High School or GED required and Post secondary education in medical field preferred 2 to 5 Years experience in a medical office including administrative support, scheduling, customer service, working knowledge of Microsoft Suite and electronic medical records required and Leadership Capabilities See the Big Picture: Know where we are going as an organization. Use sound judgement and critical thinking to make good decisions that support our mission. I know where Allina is going and how my role fits into this picture I capture important lessons and share them to foster innovation I am good at anticipating the implications of my decisions I understand and apply the disciplines of continuous improvement Inspire Greatness: Inspire others by connecting their purpose to the broader mission. Lead others through change and celebrate success. I help my team connect to the broader mission I see and fulfill my role in motivating the team around me I celebrate success and help my partners see what is possible with change I call out and address unexpected roadblocks or problems Foster Learning and Growth: Role model growth, ongoing development and self-care. Empower, coach and encourage others to be at their best selves. I role-model self-care and ongoing development I share my knowledge and coach others to foster growth and success I demonstrate enthusiasm for learning I candidly advocate for the resources I need I support my colleagues in their development and growth Deliver Excellence: Set and align clear goals, measure results, and continually improve safety, quality, experience, and innovation. I take ownership of outcomes and fulfillment of goals I facilitate adjustments to assure positive results

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