Job Information
Evolution1 - a WEX Company Jira Administration Team Lead in Minneapolis, Minnesota
About the Team Are you passionate about streamlining processes and improving operational efficiency? Do you have a deep understanding of Jira and a knack for problem-solving? If so, we want to hear from you! The Office of the CTO is seeking a highly motivated and results-oriented Jira Administration Team Lead to join our team. In this role, you will be responsible for leading an informal team of Jira administrators in the day-to-day operations and maintenance of our Jira instance, with a focus on Jira Boards, Task Manager, and Confluence and care for the launch of Atlassian Intelligence / AI components. You will work closely with stakeholders across the organization to ensure that Jira meets the needs of our users while also adhering to our established standards and best practices. How you'll make an impact Lead and manage / partner with a small team of Jira/Atlassian administrators (internal and external to the organization) Oversee the continuous maintenance and optimization of our Jira instance, specified to WEX's needs and existing practice Stay up-to-date with the latest changes in Jira software and best practices Create and manage company-managed and team-managed project spaces Respond to requests from users and stakeholders in a timely and efficient manner Collaborate with cross-functional teams, such as the ITSM, SRE Team, Architecture team, and Agile Practices & Delivery team Develop and implement process improvements to streamline Jira administration tasks Measure and track the success of the Jira administration team Identify and troubleshoot Jira-related issues Document Jira administration processes and procedures Experience you'll bring Proven experience as a Jira administrator or in a similar role Fluency in the WEX Jira and agile strategy, with preference for putting it into practice In-depth knowledge of Jira configuration, administration, and best practices Experience leading and managing a team, both informally and formally. Having the ability to influence without direct authority is a plus Strong problem-solving and analytical skills Excellent communication and collaboration skills Ability to work independently and as part of a team Proactive and results-oriented approach Bonus points if you have: Experience with Jira Work Management Experience with scripting or automation tools The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section. Salary Pay Range: $95,000.00 - $126,000.00 Equal Opportunity Employer/Vets/Disability