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State of Minnesota CTE Administrative Support Specialist - Office & Admin Specialist Int in Minneapolis, Minnesota

Working Title: CTE Administrative Support Specialist - Office & Admin Specialist Int

Job Class: Office and Administrative Specialist, Intermediate

Agency: Education Department

  • Job ID : 76434

  • Location : Minneapolis

  • Telework Eligible : Yes - Telework arrangements may be possible. You will discuss your preferences and requirements of the position and complete a telework agreement. Employees do need to reside in MN or a border state and may need to report to the office on a periodic basis.

  • Full/Part Time : Full-Time

  • Regular/Temporary : Unlimited

  • Who May Apply : Open to all qualified job seekers

  • Date Posted : 07/05/2024

  • Closing Date : 07/19/2024

  • Bid Open : 07/05/2024

  • Bid Close : 07/12/2024

  • Hiring Agency/Seniority Unit : Education Department / MDE-Exc Res Acd-AFSCME

  • Division/Unit : Education-St Paul / Career TechEd/CommuEd/Svc Lrng

  • Work Shift/Work Hours : Day Shift

  • Days of Work : Monday - Friday

  • Travel Required : No

  • Salary Range: $19.57 - $25.95 / hourly; $40,862 - $54,183 / annually

  • Classified Status : Classified

  • Bargaining Unit/Union : 206 - Clerical/AFSCME

  • Work Area : Career and College Success Division

  • FLSA Status : Nonexempt

  • Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

CURRENT permanent non-probationary classified employees represented by AFSCME, Council 5 who are interested in bidding for the position should consult, Article 12, Vacancies, Filling of Positions, Section 6, Eligibility for Bidding, of their negotiated agreement.

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

As the CTE Administrative Support Specialist for the Career and College Success Division, you will provide direct administrative and program support to the Career and Technical Education Supervisor and program staff. Duties will include:

  • Perform administrative support work requiring special knowledge of program operations which involves support and technical advice to the general public;

  • Develop and maintain spreadsheet, databases;

  • Supports staff in-state and out-of-state travel processes and requisitions;

  • Assists with CTE program approval and equipment in-take; and

  • Provides administrative service to the supervisor and specialists.

Minimum Qualifications

Customer Service skills sufficient to:

  • Answer questions politely via phone, email and other written or electronic correspondence;

  • Provide guidance to other employees on handling difficult or complex problems and resolving escalated complaints or disputes; and

  • Provide effective general and specialized office support on the phone, in person and online (this requires common courtesy, tact, interested in problem solving, empathy, and the ability to organize ideas logically).

Demonstrated skills and abilities using computer software programs and word processing performance with Microsoft Office Suite (including Word, Excel, Access, PowerPoint), Microsoft Publisher, Adobe Acrobat Professional, Content Management and system interface, Microsoft Office or other email systems sufficient to provide the needed administrative support, and to design efficient processes and systems.

Data entry performance and data management skills sufficient to respond to requests for information and data, interpreting data, detecting data inconsistencies and resolving associated problems.

Typing/keyboarding skills sufficient to create, edit, and revise communications, documents, reports, training materials, etc.

Preferred Qualifications

  • Experience notetaking and summarizing action items from meetings

  • Ability to support in-person, hybrid and distance meetings

  • Experience creating accessible documents

  • Review documents for accuracy and identify discrepancies

  • Ability to clearly explain standards, policies, and procedures to internal and external stakeholders

  • Advanced proficiency in Microsoft Office Suite

  • Strong organizational skills & attention to detail

  • Experience updating website content

  • Experience collaborating in a team environment

Additional Requirements

A job offer will be contingent upon successfully passing a background check. The background check may consist of the following components:

  • SEMA4 Records Check (applies to current and former state employees only)

  • Employment Reference Check

  • Conflict of Interest Review

The Minnesota Department of Education will not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.

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