Job Information
Robert Half Academic Advising in Minneapolis, Minnesota
Description
We are offering a contract to hire employment opportunity for a SPANISH BILINGUAL Success Coach. The role is centered around guiding employees in their academic journey, facilitating their transition into chosen educational programs, and providing necessary resources for academic success.
Responsibilities:
• Collaborate with program advisors to facilitate a seamless transition for employees into their chosen education program.
• Communicate frequently with employees throughout their academic journey using various outbound communication tools.
• Aid employees in setting, managing, and achieving their academic goals while developing effective study habits and time management skills.
• Guide employees in navigating academic challenges and connect them with relevant resources such as tutoring services or academic support programs.
• Monitor student progress, providing feedback on performance, and identifying areas for improvement.
• Keep track of key milestones and deadlines, proactively providing reminders and helping employees stay aligned with their education plan.
• Regularly conduct check-ins and progress reviews to assess progress and celebrate achievements.
• Develop and deliver workshops and resources on academic success, study skills, and time management.
• Maintain positive relationships with employees and educational institutions.
• Use computer programs, CRM, Salesforce
Requirements
• Candidate MUST be bilingual in SPANISH
• Possess a minimum of 2 years of experience in Academic Advising or a related field.
• Proficiency in Computer Programs and CRM is essential.
• Ability to handle and effectively respond to inbound calls.
• Proven experience in assisting customers and addressing their queries.
• Knowledge of benefit functions and ability to explain these to students.
• Experience in billing functions, ensuring accuracy and timely completion.
• Excellent communication skills, both written and verbal.
• Strong organizational skills and ability to manage multiple tasks concurrently.
• Demonstrates high level of empathy and understanding while advising students.
• Ability to maintain confidentiality regarding student records.
• A bachelor's degree in a related field is preferred.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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