Job Information
TAPCO Sr. Servicenow Systems Administrator in MILWAUKEE, Wisconsin
JOB REQUIREMENTS: If you are looking to be part of a company focused on making our roads and communities safer that follows the core values of Safety First, Get Stuff Done, Fight for the Greater Good, Figure It Out, and Be Helpful, apply to join our team of passionate individuals today! What TAPCO has to offer you Quarterly Bonus Program 10 Paid Holidays Paid Vacation and Personal Time (starting day one) Four Weeks of Paid Parental Leave with no waiting period 401K Plan with Employer Match (fully vested on day one) Company-Funded Short-Term Disability Health, Vision, and Dental insurance Quarterly Company Events and Lunches Have a say in TAPCO Happenings by joining the Fun or Safety Committee! What you will accomplish as a S. ServiceNow Systems Administrator at TAPCO The ServiceNow Administrator will be responsible for the administration, configuration, and ongoing maintenance of the ServiceNow platform. The ideal candidate will have a strong understanding of ServiceNow deployment, implementation, and integration, along with relevant certifications and training. This role requires in-depth knowledge of various ServiceNow components and a commitment to enhancing our IT service management capabilities. Essential Duties and Responsibilities Administer, configure, and maintain the ServiceNow platform to meet business needs Minimum two days in office per week Monitor platform licensing and perform regular audits Perform system upgrades and patches, ensuring minimal disruption to operations Develop and maintain ServiceNow workflows, scripts, business rules, and UI policies Collaborate with stakeholders to gather requirements and implement ServiceNow solutions that align with business objectives 3rd Party software integrations Provide technical support and guidance to end-users and other IT staff Stay updated with the latest ServiceNow features, best practices, and industry trends Participate in an afterhours support On Call rotation Scheduled and unscheduled maintenance events when needed, including occurrences outside of normal business hours Follow department processes and workflows Schedule and work with outside vendors and contractors, assign tasks, and track their time Follows all company safety rules and 5S/Lean Manufacturing policies Required Qualifications and Knowledge/ Skills/ Abilities Degree in Computer Science or related field and/or commensurate on-the-job experience Strong understanding of ServiceNow components such as Incident, Problem, Change Management, Asset Management, CMDB, Customer Service, Field Service and Project Management Prior experience diagnosing complex problems and developing solutions Proficient in Office 365 applications Excellent communication skills Demonstrable knowledge of ServiceNow deployment, implementation, and integration. Knowledge of the... For full info follow application link. Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/4C99696592654F12 Qualified females, minorities, and special disabled veterans and other veterans are encouraged to apply.