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WISCONSIN COMMUNITY SERVICES INC Program and Quality Support Specialist in MILWAUKEE, Wisconsin
JOB REQUIREMENTS: To apply for this position, scroll down to the bottom of this page and click the button that reads: \"APPLY NOW\" Returning Applicant? Login Now Start Over with Job Search Wisconsin Community Services is an ). Program and Quality Support Specialist - Youth Court Service Programs Job Code:2024-YS-001 Location:Milwaukee Department:Milwaukee Youth Services FT/PT Status:Full Time Job Responsibilities: Position Summary: This position assists and supports the daily operation of Milwaukee Youth Court Service Programs including, but not limited to: Shelter Care - Rashid & Bahiya, Community Service Restitution Coordination (CSRC), Aspire, and future state youth programs in Milwaukee. The position will also support Waukesha Youth programs, when needed including Intensive Supervision, Intensive Tracking and Youth Advocate Services. The Program and Quality Support Specialist will split time amongst different programs providing quality assurance and reporting to ensure contract compliance, as well as other duties as assigned. The position will report directly to the Vice President. Essential Functions: 1. Utilize Microsoft Suite programs (Lists, Forms, Excel, Outlook) to enhance organization of quality assurance data. 2. Utilize existing audit forms and processes, and work with the VP to develop and complete program specific reports to support file audits. 3. Facilitate and conduct weekly Quality Assurance (QA) audits with the program managers and submit a summary report to the VP and Director of Milwaukee Youth Services (this typically occurs on Fridays but can be rescheduled for a Thursday or Monday if vacation). The Director of Milw. Youth Services will be the back-up. If needed establish deadlines for the program managers with the VP for completion of missing data. 4. Complete weekly census reports for CSRC and Aspire programs, and update the Desk Review document. Submit census reports to: csrc@wiscs.org for CSRC and aspire@wiscs.org for Aspire, as well as to Milwaukee County to dcsdadmin@milwaukeecountywi.gov, regina.whiyee@milwaukeecounty.gov and angela.curasi@milwaukeecountywi.gov. Always copy the VP. Submit the Desk Review to sccarpenter@wiscs.org. 5. Complete weekly audits of the Shelter Care shadow files following the State Licensing Checklist, maintained by Human Resources, and work directly with the Director of Milw. Youth Services and Assistant Program Director, as well as HR to obtain missing information the same week. 6. Organize and enter monthly admission/discharge data in a timely manner in the Awards platform for CSRC and Aspire (ensure the Healthy Youth checkbox for Aspire youth). 7. Facilitate youth surveys for CSRC, Aspire, Shelter Care (Rashid and Bahiya) programs and Healthy Youth via Teams or in person and enter survey result data in Microsoft Forms, send results to the VP and Director of Youth Services. 8. Train and... For full info follow application link. Equal Opportunity Employer (M/F/Disability/Vet) ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/B002DD3E6C5E48C0