JOB REQUIREMENTS: Hilton Milwaukee Cafe Server 1st Shift (Part-time) (1800039A) POSITION PURPOSE: To provide food and/or beverage service to include order taking and delivery of menu items in a friendly, courteous, helpful, timely, and professional manner. ESSENTIAL FUNCTIONS: Check station before, during, and after shift for proper set-up and cleanliness. Maintain condition and cleanliness of work area. Greet guest in a friendly and courteous manner and highlight any specials and/or restaurant promotions. Become server certified through steps of service training, which includes recording the details of the order from the guests, repeating the order to the guest to check for accuracy, and utilizing the guest's name as much as possible. Input the order into the Point of Sale computer to inform the kitchen of the specifications. Retrieve order weighing up to 30 lbs. from kitchen, confirm its accuracy, lift and deliver to guest along with appropriate condiments. Abide by all State, Federal, and Corporate liquor regulations pertaining to serving alcoholic beverages. Maintain a positive attitude throughout shift. Work as a team player and assist co-workers as needed. Replenish beverages as necessary and check with guests for overall satisfaction. Market and serve upon request any dessert items or specialty coffees. Present check to guests promptly. Collect payment for check. Thank guest and invite them to return. Responsible for supplementing the bussers in clearing and resetting tables. Perform all assigned side work, including but not limited to replenishing condiments and restocking service areas. Perform any general cleaning tasks using standard hotel cleaning products as assigned to adhere to health standards. Maintain self-banking procedures. Perform any other duties as assigned. EOE M/F/D/V/SO ***** OTHER EXPERIENCE AND QUALIFICATIONS: POSITION REQUIREMENTS: Ability to maintain standards for service, steps of service and all departmental standards. Must have basic knowledge of food and beverage preparation and service standards and etiquette. Knowledge of the appropriate table settings, silverware, and menu items. Ability to read, write, and speak the English language sufficient to understand menus, special promotions, record orders, and communicate with guests to explain orders. Ability to recite and promote the variety of menu items. Ability to transport large trays weighing up to 30 lbs. through a crowded room on a continuous basis throughout shift. Ability to operate a keyboard and learn Point of Sales procedures to pre-check order and close out the check. Prior food and beverage experience preferred. Prior hospitality or customer service experience required. Cash handling experience preferred. Maintain professional demeanor and maintain cleanliness of uniform. Must be able to self-motivate during slow periods. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/DE97033A60F84FF1