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_About the Organization:_ The Executive Office of Public Safety and Security (EOPSS) is responsible for the policy development and budgetary oversight of its secretariat agencies, independent divisions and programs, and several boards which aid in crime prevention, homeland security preparedness, and ensuring the safety of residents and visitors in the Commonwealth. _About the Role:_ The Credible MessengerProgram(CM)seeks to work with incarcerated individuals within 120 days of release who have been identified most at-risk to recidivate. Theprimary purpose ofthe Credible MessengerDirector(CM Director)position is to providedirectmanagementofthe Credible Messenger team as they assist an individual as they return to their communityprovidingreentry support and services prior to release and continued case management support for up to1-yearpost-release. Responsibilitiesincludedaily oversight of theCMprogram and team, supervision of the CM Manager and CM Team,monitorcase management, data entry and CM compliance with program policies and procedures.Oversee all steps in the recruitment processfor staff and clients in the program. Develop and grow internal and external partnerships to broaden client access toresources and opportunities that promote personal, educational, vocational, financial development and self-sufficiency. Provide daily supervision and support toCMteam.Provide monthly 1:1 supervision of CMs, provide crisis intervention and support of CMs and clients. Oversee assignment of caseloads. Design, deliver and/or coordinate high quality professional development for CM team. Provide daily supervision and support to the CM Manager including support around monitoring and coordination of CM appointments in DOC/HOC facilities, CM vehicle usage and maintenance, monthly review/audits to ensure data ismaintainedand is reliable. Perform administrative supervision tasks includingoverseeing the program budget,weekly timesheet approvals, performance evaluations, and mileage reimbursement. Collaborate with DOC facility staff toidentifyandfacilitatesuccessful referrals/intakes into the Credible MessengerProgramand schedule facility appointments. Work with the CM Manager to attendmonthly facility triage meetings and quarterly program check-in meetings. Oversee all aspects of CM Program data management;provide CM team with updated client data from DOC data management system, workwith Salesforce/MTX tomaintainCMdata system,provideCM team database training,design datareportsand conductmonthlydata audits. Develop andgrowrelationships withinternal and externalagency partners (DOC, Parole, Probation, Courts, MassHire, DCF, RMV/DTA), community stakeholders and service providers. Collaborate with the development and production ofclientrecruitment and promotional material;including still images,videoand audio recordings. MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) five (5) years of full-time or, equivalent part-time, professional, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration or clinical management of which (B) at least one (1) year must have been in a project management, supervisory or managerial capacity or (C) any equivalent combination of the required experience and substitutions below. Substitutions: I. A certificate in a relevant or related field may be substituted for one (1) year of the required (A) experience. II. A Bachelor's degree in a related field may be substituted for two (2) years of the required (A) experience. III. A Graduate degree in a related field may be substituted for three (3) years of the required (A) experience. IV. A Doctorate degree in a related field may be substituted for four (4) years of the required (A) experience. *Comprehensive Benefits* When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. Job: Community and Social Services* *Organization: Exec Office Of Public Safety & Security *Title: *Credible Messenger Director Location: Massachusetts-Milford-50 Maple Street Requisition ID: 2500003T