Campus Pride Jobs

General Summary: General processing and providing service to clients in a professional and courteous manner. Position includes direct contact with clients on a daily basis; assisting with inquiries on various bank products and services. This position is responsible for overseeing the daily processing in the operations area, reporting directly to the Manager of Deposit Operations and Cash Management Support. This position includes heavy call volume and processing in deposit operations. Essential Duties and Job Responsibilities:DAILY PROCESSINGProcess daily exceptions including overdrafts and returns. This includes reporting delinquent accounts as necessary and following up with account officers to collect aging overdrafts. Process debit card and credit card requests- including all claims. Reconcile Deposit Operations GLs daily. Review watch status report and take appropriate action.Process charge backs and returned deposited items.Process Deposit Escrow transactions Review and process wire transactions Answer all phone calls that come into the bank’s main switchboard. Route calls appropriately or respond to client needs. MONTHLY AND QUARTERLY PROCESSINGProcess various reports, monthly and quarterly. This includes the GL quarterly reporting. IOLA funds remittanceQuarterly reporting to VISA.Account Analysis Processing-entry and maintenance as required OTHER RESPONSIBILITIES1. Private Banking requests- meet or exceed established one hour SLA2. Process Restraints, Levies and Subpoenas as required- contact the bank’s Attorney as needed3. Coordinate all debits and replies to the US Treasury for reclamations. EDUCATION, CERTIFICATION, EXPERIENCE:Education:Required: High School Diploma or GEDPreferred: College Degree/attending CollegeExperience: Required: 5+ years similar or related experience Preferred: 8+ years similar or related experience KNOWLEDGE, SKILLS, ABILITIES:Confidentiality - This position requires a high level of confidentiality. This position has access to customer's financial information and personal information. Communication- This position has a high level of contact with the public and departments. Must be able to communicate effectively. Multitasking/Sound Judgment- Needs the ability to multitask, quick and accurate decisions and be organized. Decisions need to be made in the best interest of the bank while mitigating any risk to loss. Must be able to handle various processes at the same time. Computer Skills/Technology- This position requires a high volume of computer usage, including core systems, vendor sites, etc. Should be familiar with copier/scanner/shredder equipment. WORK ENVIRONMENT:Flexibility to work additional hours including nights, weekends and holidays, as required.Typically the noise level in the work environment is low to moderate.Will have high volume of interactions in person and over the telephone. Fast-paced environment.May experience occasional job stress in response to job demands. There are no significant hazardous conditions. PHYSICAL DEMANDS:Frequently required to sit for prolonged periods of time.Normal range of vision, speech and hearing abilities required.Mobility required greeting and assisting employees and visitors.Frequently required to skillfully operate a computer, telephone and other standard office equipment.Travel between all locations of the bank.Occasionally travel outside of work location to attend meetings and training programs.Occasionally lift and/or move up to 20 pounds. Special Note:External and internal applicants, as well as position incumbents, must be able to perform the essential job functions as set forth above. Orange Bank and Trust Company is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, military or veteran status or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Upon request, individuals with disabilities may be entitled to a reasonable accommodation. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the bank. Please inform the Human Resources Department if you need assistance completing any forms or to otherwise participate in the application process or, at the appropriate time, to perform the essential functions of the job. This job description in no way states or implies that these are the only duties to be performed by an employee. Additional functions and requirements may be assigned by supervisors as deemed appropriate, based on the employee’s knowledge, skill and ability as well as his/her mental and physical abilities.

Minimum Salary: 24 Maximum Salary: 30 Salary Unit: Hourly