Campus Pride Jobs

Mobile Campus Pride Logo

Job Information

GILSON INC Senior Sales Support Specialist in MIDDLETON, Wisconsin

JOB REQUIREMENTS: MISSION The Service Sales Specialist must provide excellent customer service, be detail oriented and work with field staff and internal staff to promote and sell service to a selected group of customers and prospects that will be determined by management. Utilizes a combination of selling techniques, including a value based selling process, including email campaigns, phone calls, and customer meetings to achieve service revenue goals. Is organized, a self-starter, works independently and within a team environment, maintains administrative duties, and documents all activities in Salesforce.com. This individual serves as a subject matter expert on service offerings is organized and maintains established planning, administrative, and reporting systems through CRM and CSI. ESSENTIAL DUTIES AND RESPONSIBILITIES Sales Achieves or exceeds assigned quarterly target. This will be done by calling upon prospects, existing customers, or open sales territories, as assigned by management. Responsible for adhering to customer contact metrics, assigned by management, including but not limited to proactive outbound sales calls, teams\' meetings, and emails. Records all customer touch points in Gilson\'s CRM program daily. Responsible for Social Selling as a prospecting tool and promotion of Gilson products and services Generates and enters leads in Gilson\'s CRM program by researching and maintaining current knowledge of existing and potential accounts and their key personnel. Uses sales techniques including a value based selling process and tools to uncover needs and provide the appropriate solution. Develops quotations by following Sales and Service pricing guidelines. The intent is to maximize both sales revenue and profitability. Researches and maintains current knowledge and familiarity with competing products, pricing, and competitors\' marketing practices Prioritizes and responds to all customer inquiries within 4 business hours Follows up on assigned hot leads within 4 hours and warm leads within 24 hours. Reassigns hot and warm leads to appropriate product sales team a minimum 4x/day. Utilizes common prospecting tactics including but not limited to outbound phone calls, emails and social media. Engage in multitasking to complete multiple tasks that are all aligned to the same outcome to effectively take care of customers. Possess key problem-solving skills to come up with ideas and solutions when faced with challenges and take advantage of opportunities. Work with customers and provide them with the paperwork necessary to plan and schedule for a service appointment, ensuring payment, COF and/or contract is... For full info follow application link. Gilson, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/430FD0D8B1E0498E Qualified females, minorities, and special disabled veterans and other veterans are encouraged to apply.

DirectEmployers