Campus Pride Jobs

Description

We are offering an employment opportunity for a local Energy/Natural Resources industry. This role is based in Middle River, Maryland, United States and involves a significant amount of customer interaction and administrative tasks.

Responsibilities:

• Manage and efficiently process permitting paperwork

• Exhibit proficiency in Outlook, Word, and Excel to ensure efficient work operations

• Maintain a high level of customer service by resolving customer inquiries and issues

• Ensure accurate and detailed records of customer interactions and transactions

• Coordinate dispatch and scheduling activities to ensure seamless operations

• Demonstrate excellent verbal and written communication skills while interacting with clients over phone and email

• Exhibit strong multitasking skills by simultaneously engaging with clients and documenting within the proprietary system

• Ensure quality assurance through thorough review and validation processes

• Thrive in a high volume, deadline-driven call center environment

• Demonstrate a high level of organization and attention to detail in all tasks.

Requirements • Demonstrated experience in a call center environment, showcasing exceptional communication and problem-solving abilities

• Proficiency in records maintenance to ensure accurate and updated documentation of all permit-related activities

• Proven customer service skills, with an emphasis on providing timely and efficient responses to inquiries and concerns

• Proficiency in data entry, specifically alphanumeric, ensuring accurate and swift input of information

• Prior CSR or customer service experience, highlighting a customer-centric approach and ability to handle complex situations

• Experience in filing systems, with the ability to organize, manage and retrieve documents effectively

• Proficiency in spreadsheet software, including data manipulation, pivot tables, and producing detailed reports

• Ability to produce detailed reports, providing comprehensive insights and updates on permit-related activities TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .