Job Information
University of Miami Sr. Library Assistant (H) in Miami, Florida
Current Employees:
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here (https://www.myworkday.com/umiami/d/task/1422$7248.htmld) to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet (https://my.it.miami.edu/wda/erpsec/tipsheets/ER_eRecruiting_ApplyforaJob.pdf) .
The University of Miami/UHealth Calder Medical Library has an exciting opportunity for a Full Time Senior Library Assistant to work at Calder Medical Library in Miami, FL.
The Senior Library Assistant performs a variety of paraprofessional and routine administrative functions in support of the assigned library’s operations. Additionally, the Senior Library Assistant provides guidance, mentorship, and supervision to junior staff and tackles the more complex and difficult work. Furthermore, the incumbent in this position maintains high customer service standards at all times.
CORE JOB FUNCTIONS
Performs a variety of routine circulation and customer service duties such as registering patrons, issuing library cards, and checking out books.
Maintains media materials by cleaning, repairing, and reordering.
Monitors and checks library computer equipment.
Receives and resolves customer problems and complaints.
Compiles and maintains accurate records and statistics for reporting purposes.
Verifies bibliographic information for library materials and adds items to catalog database.
Prepares informational materials such as book displays, exhibits, bulletin boards, and flyers.
Plans and participates in various University outreach activities.
Provides limited reference and reader's advisory assistance.
Adheres to University and unit-level policies and procedures and safeguards University assets.
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
DEPARTMENT SPECIFIC FUNCTIONS:
Coordinate and set priorities for Lending or Borrowing operations when needed
Maintain awareness of Interlibrary Loan copyright compliance
Assist with billing of invoices for services provided
Process regular and rush Lending/Borrowing requests according to detailed instructions and using software such as: DOCLINE, OCLC, and MS Outlook Email. This involves searching DOCLINE, OCLC WorldCat and Workday using specialized search techniques and evaluating information to determine further actions to be taken
Know and apply policies and procedures to facilitate electronic delivery of documents to University of Miami Patrons and other Universities, Hospitals, and Libraries.
Process electronic delivery requests using MS Office and specialized scanners. Digitize materials going on e-reserves, adhering to copyright laws
Coordinate the pickup and drop-off of material from the Architecture, Music, Richter and Marine Libraries
Retrieve materials from stacks, prepare materials for Document Delivery and oversees delivery of ILL materials to other libraries (via mail, courier, International shipping, and Email)
Receive and process materials from Lending Libraries and prepare materials for delivery to library patrons
Establish and apply procedures for timely processing of overdue items, conditional pending items, renewals, resends, and problem requests for ILL; this involves using specialized search techniques and judgment to select, interpret, and process records for further actions
Coordinating shipping for all returning items to Lending Libraries
Update e-journal listing on DOCLINE
Ensure DOCLINE and Calder’s electronic A-Z database are in synch
Inform Supervisor of any title changes or corrections to A-Z database
Process copyright clearance for all Borrowing Requests
Order items through Borrowing that could not be found during the Paging Process for our Patrons
Routinely checks and responds to the voice messages and Reserves or Lending Email
Maintain positive customer relations with faculty, students and staff, vendors, authors and publishers
Inform University faculty of any procedural changes, copyright policies, and services that we provide
Assist with library-wide projects as assigned
Covers circulation desk
Participate in library committees and teams as needed
Participate in training programs and workshops as assigned
Assist with maintaining up to date procedures manuals for Interlibrary loan/Reserves operations
CORE QUALIFICATIONS
Education: High School Diploma or equivalent
Experience: Minimum 3 years of relevant experience
Knowledge, Skills and Attitudes:
Skill in completing assignments accurately and with attention to detail.
Ability to analyze, organize and prioritize work under pressure while meeting deadlines.
Ability to process and handle confidential information with discretion.
Ability to work evenings, nights, and weekends as necessary.
Commitment to the University’s core values.
Ability to work independently and/or in a collaborative environment.
Proficiency in computer software (i.e., Microsoft Office).
Excellent organizational skills
Excellent Customer Service and interpersonal skills
Must be able to lift 30 pounds and push 50+ pounds
Must be able to bend/kneel or stand on a stool or ladder to reach books at various heights
Must be willing to handle dusty books
Strong written and oral communication skills
Understanding of Internet navigation/research required
Fluency with Ex Libris Alma or similar library system preferred
Familiarity with medical terminology preferred
#LI-YC1
The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.
The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here (https://www.hr.miami.edu/careers/eo-ada/index.html) for additional information.
Job Status:
Full time
Employee Type:
Staff
Pay Grade:
H3