Philips Patient Monitoring Clinical Solutions Implementation Consultant (Southern Florida) in Miami, Florida
If you are a Colorado resident and this role is a field-based or remote role, you may be eligible to receive additional information about the compensation and benefits for this role, which we will provide upon request. You may contact 888-367-7223, option 5, for assistance.
Effective January 4th, 2021, all U.S.-based employees are required to be fully vaccinated against COVID as a condition of employment at Philips. Employees with a sincerely held religious belief and/or disability impacting their ability to obtain the COVID vaccine can request a reasonable accommodation.
*Montana employees are currently excluded from this requirement at this time.
In this role, you have the opportunity to:
Leads the clinical implementations of HPM solutions with customers. Consults and partners with customers, Customer Project Managers, Clinical Solutions Delivery Consultant (CSDC), Clinical Solution Workflow Consultant (CSWC), and sales to design, plan, and oversee delivery of complex HPM solutions throughout the customer lifecycle (could be single or multi-year engagements). Responsible for managing the overall scope, budget, and resources for the clinical solutions.
You are responsible for:
Ensures successful clinical and physician adoption of Philips solutions
Serves in a consultative role with the customer throughout solution delivery & implementation to provide for a smooth, effective and successful implementation of Philips solutions
Delivers clinical consulting services which may or may not be in combination with the implementation of a Philips solution
Participates in the development of new solutions (services and/or product functionality)
Holds a specialty, or multi-specialty role(s)
Configures or manages the configuration of various components and software revisions of complex Philips solutions to accommodate Application and/or operational workflow in the customer’s environment
Conducts workflow analysis and consults on workflow changes that need to occur with the implementation of new functionality or solutions
Guides the customer in the testing of workarounds, clinical integration, and new functionality of Philips solutions
Coaches and educates customers in the use of complex situations for multiple solutions
Analyzes the customer’s existing workflow and facilitates proper change management in the clinical or operational environment, ensures proper testing of the system and establishes a comprehensive training plan to provide for a smooth transition of the solution to the customer
Attends seminars and training sessions necessary to maintain appropriate level of professional competence and/or licensure
Identify application issues, investigate and resolve issues or identify potential defects, document and submit those according to standard processes
Active member of the implementation communities and proactively shares knowledge, experience and lessons learned
Files required reports and consistently complies with all required Philips processes
Consults with customer to define and document their desired KPI’s and outcomes (engages other consultants as needed)
Develops and maintain long term customer relationships in support of recurring revenue strategy
You are a part of:
An organization passionate about patients and the care providers interacting with them. Based in the field, you will travel to hospital sites throughout your allocated territory and Zone, representing patient monitoring in post-sales delivery of clinical services. You will operate remotely, independently, and be self-motivated while working under the Senior Manager, Field Clinical Applications with minimal supervision. Our teams of professionals work collaboratively together with our customers and internal partners to ensure an outstanding customer experience and to encourage positive clinical outcomes
To succeed in this role, you should have the following skills and experience :
Bachelor's Degree in Nursing or a related science plus 5 years of clinical experience or equivalent combination of education and experience, or a Master’s degree with>3 years of related experience.
Current nursing license
Project Management Experience preferred
Philips Product Knowledge preferred
Project Management skills
Certified PM (PMP)
Experience in Data analysis
Familiarity with concepts related to networking and device/software configuration
Consulting knowledge/experience (course work/certifications/etc.)
Time management and organizational skills
Change Management skills
Advanced computer skills
Communication skills with multiple organizational levels
Remote and Virtual Skills - how to manage a meeting/teams
Knowledge of/ability to work with Lean methodology
Customer focused/Customer experience/Customer mindset
Ability to be managed remotely
Ability to work in ever changing environments
Flexibility and tolerance of ambiguity
Detail oriented with excellent organizational skills
Mental and physical job requirements:
Fluent in English
Lift parts or carries parts weighing a few ounces to over 25 lbs.
Frequently bends, twists, turns and works in unusual positions using full body mobility
Must possess a valid driver's license
Willingness to travel overnight 75% of the time, may require weekend coverage
The territory includes Southern FL and for this role, the preferred location is the Greater Miami area .
This position will require you to meet all customer specific mandates such as vaccinations and or screening tests.
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa.
Why should you join Philips?
Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum. Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways.
To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog. Once there, you can also learn about our recruitment process, or find answers to some of the frequently asked questions.
It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person’s relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and/or local laws.
As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.
Equal Employment and Opportunity Employer/Disabled/Veteran