Job Information
TEKsystems Operations Coordinator in Miami, Florida
Job Title: Operations CoordinatorJob Description
Support the creation and maintenance of standard operating procedures (SOPs) and internal knowledge articles to enhance the recruitment process and streamline knowledge sharing within the team. Monitor and update chatbot topics and content to improve functionality, enhance user experience, and ensure accurate and relevant responses for candidates and internal teams. Assist with compiling recruitment reports and tracking key performance metrics to assess the effectiveness of the talent acquisition process. Create and maintain enablement resources for the Talent Acquisition (TA) team to ensure recruitment processes are efficient, consistent, and effective across all stages of hiring. Coordinate and schedule training sessions, project meetings, and collaborative sessions to ensure seamless team collaboration and efficient workflows. Maintain accurate records within the applicant tracking system (ATS) and ensure data integrity across all recruitment platforms. Design, update, and maintain the Talent Acquisition SharePoint site to ensure it contains the most current information, resources, and documentation for the TA team. This includes ensuring that content is organized, accessible, and aligned with team needs.
Responsibilities
Support the creation and maintenance of standard operating procedures (SOPs) and internal knowledge articles.
Monitor and update chatbot topics and content.
Assist with compiling recruitment reports and tracking key performance metrics.
Create and maintain enablement resources for the Talent Acquisition (TA) team.
Coordinate and schedule training sessions, project meetings, and collaborative sessions.
Maintain accurate records within the applicant tracking system (ATS) and ensure data integrity.
Design, update, and maintain the Talent Acquisition SharePoint site.
Essential Skills
Customer service
Project coordination
Customer service oriented
Phone support
Troubleshooting
Experience with data analytics or reporting tools (e.g., Tableau, Power BI)
Previous experience in a fast-paced, high-volume recruitment environment
Familiarity with employee onboarding systems and tools
Experience working with chatbots or similar AI-driven tools
Additional Skills & Qualifications
Bachelor’s degree in Business Administration, Human Resources, or related field (or equivalent experience)
2+ years of experience in Talent Acquisition or HR operations, or a related field
Proficiency in using applicant tracking systems (ATS) and HRIS systems
Strong organizational skills with the ability to manage multiple priorities and deadlines
Excellent verbal and written communication skills
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace
Knowledge of recruitment best practices and employment laws
Strong attention to detail and ability to maintain confidentiality
Why Work Here?
Since 1954, we have built over one million new homes for families across America. We build in some of the nation’s most popular cities, and our communities cater to all lifestyles and family dynamics. We are the second largest home building company in the world, currently undergoing a digital transformation with a focus on automating processes and forward-thinking. Our company values stability, promotes from within, and fosters a work-life balance. We trust our employees to get their work done without micromanagement.
Work Environment
Onsite 5 times a week in the Miami office to start. Post-training: will work 3 to 4 days a week in the Miami office and 1-2 days from home. Monday to Friday, 9 AM to 6 PM.
Job Type & Location
This is a Contract position based out of Miami, Florida.
Pay and Benefits
The pay range for this position is $24.03 - $28.84
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Miami,FL.
Application Deadline
This position will be accepting applications until Jan 17, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.