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DHL Express, Inc. Ground Service Equipment Shop Supervisor in Miami, Florida

What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world.

Distinguished as No. 1 World’s Best Workplace™ by Great Place to Work and Fortune Magazine

DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.

Start YOUR career with DHL today…

DHL has an opening for a Ground Service Equipment Shop Supervisor at our MIA Hub in Miami, Florida.

As the Ground Service Equipment Shop Supervisor, you will play a crucial role in overseeing the maintenance and repair operations of our ground support equipment (GSE) fleet. You will be responsible for managing a team of skilled technicians and ensuring that all equipment is maintained to the highest standards of safety, reliability, and efficiency.

Key Accountabilities

Team Management:

  • Lead and supervise a team of GSE technicians, providing guidance, training, and performance evaluations.

  • Foster a collaborative and safety-conscious work environment.

Equipment Maintenance:

  • Plan and execute maintenance and repair schedules for GSE, including vehicles, baggage loaders, ground power units, Cargo Loaders, Generator Light Towers, PITs (Fuel, Gas & Electrical), Baggage Tractors, Push Back Tractors, Cargo Transporters, Passenger Shuttles, Golf Carts, Dollies & more.

  • Diagnose and troubleshoot complex technical issues and coordinate repairs as needed.

Inventory Management:

  • Maintain an organized inventory of spare parts, tools, and equipment needed for repairs and maintenance.

  • Ensure that inventory levels are sufficient to minimize downtime.

Compliance and Safety:

  • Ensure all GSE maintenance and repair activities adhere to safety regulations and company policies.

  • Stay up-to-date with industry standards and best practices.

Cost Control:

  • Monitor and control operating expenses related to the GSE shop.

  • Identify cost-saving opportunities and implement efficient processes.


  • Generate reports on equipment status, maintenance activities, and performance metrics.

  • Provide regular updates to upper management.


- Meet or exceed established goals for KPI (Key Performance Indicators). Example:

-Complete Manufacture PMs as scheduled, Maintain 98.5% On Time Rate

-Maintain 95% of GSE fleet operational at all times.

-Adapt & Establish new KPI to increase performance and reliability of GSE fleet.

Skills and Qualifications:

GSE Tech Certification / Mechanic Certification in a related field or equivalent experience.

  • Proven experience in GSE maintenance and repair operations.

  • Strong leadership and team management skills.

  • Excellent problem-solving and technical skills.

  • Knowledge of safety regulations and compliance standards.

  • Effective communication and interpersonal abilities.

  • Attention to detail and strong organizational skills.

  • Ability to work in a fast-paced, dynamic environment.

-Flexibility to work on-call or outside regular business hours as needed.

o LANGUAGE: Fluent English


o TRAVEL: Less than 15%

Work Authorization:

DHL Express USA will only employ those who are legally authorized to work in the United States. This is not a position for which visa sponsorship will be provided. Individuals who need sponsorship for work authorization, now or in the future, are not eligible for hire for this role.

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here: