Job Information
BCA Financial Services, Inc. Customer Experience Administrative Assistant in Miami, Florida
LIFE IS SHORT. DO WORK THAT MATTERS.
BCA Financial Services, Inc. is seeking a full-time Administrative Assistant for our Customer Experience department. This is a great career opportunity for a detail-oriented person with exceptional oral and written communication skills. A working knowledge of patient co-pays, deductibles, financial assistance and/or charity care, hospital billing, and medical insurance would be a plus for this position.
Essential Functions:
Telephone reception
Receive deliveries and visitors, manage visitor access, and maintain logs
Voice mail and e-mail retrieval and subsequent transcription to logs and accounts
Mail management to include preparation of outbound physical mail pieces and processing and distribution of inbound physical mail pieces, including facsimiles
Postage management, maintaining an adequate supply of physical and electronic postage and maintaining records of purchase and use
Image electronic and paper media to BCA’s proprietary imaging system referred to as B-Cat
Retrieval of information and transcription to accounts to assist in downstream processes
Maintain established productivity and performance standards on a consistent basis
Pursue training and development opportunities; strive to continuously build knowledge and skills, share expertise with others
Communicate trends and concerns
Assist in special projects and perform other duties at the discretion of leadership
Use discretion in handling confidential matters
Job Requirements
High school diploma or equivalent
Required to work from our office located at 18001 Old Cutler Road, Miami, FL 33157
Previous experience working in an administrative support role
Customer service mindset
Strong interpersonal and communication skills
Demonstrated flexibility to adapt to shifting demands and competing priorities
Exceptional reading, writing and oral communication skills
Salary & Benefits
Monday through Friday work schedule
Business casual work environment
Medical, GAP, Dental, Vision, and Life Insurance
401k - with a company match!
Paid Time Off and Paid Holidays
FREE Parking!
BCA Financial Services, Inc. is an Equal Opportunity Employer
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