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Robert Half International Call Center Representative in Miami, Florida

Description

OfficeTeam has an excellent career opportunity for an articulate, highly-skilled Call Center Representative. Do you love building solid customer relationships? Then this position may be for you. This position is based in a dynamic, rapidly-changing call center.

How you will make an impact

• Receiving and placing telephone calls

• Provides accurate, friendly customer service in a timely fashions

• Excellent verbal, written, and social communication skills

• Ability to interact effectively with internal and external partners and clients/customers

• Advanced Microsoft Office skills

• Ability to navigate multiple computer systems, applications, and utilize search tools to find information

• Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity

If you are interested in this position please send your resume to mayla.garcia@officeteam.com

Requirements

  • Excellent verbal, written, and social skills

  • Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

  • Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement

  • No stranger to performing extensive research to resolve complex customer inquiries

  • Strong customer service and office administrative skills

  • Supportive, positive attitude with a detail oriented demeanour applied to all tasks

  • Wide ranging experience with order entry

  • Solid understanding of Alpha 8,001 - 10,000 kph

  • navigating basic office equipment and protocols experience required

  • Data entry experience preferred

  • Well-founded grasp of Microsoft Excel

  • Practical knowledge of Microsoft Outlook

  • Deep understanding of call centers

  • Quality experience with Microsoft Word

OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

Apply for this job now or contact us today at 888.490.4154 for additional information.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

Salary: $15.00 - $17.00 / Hourly

Location: Miami, FL

Date Posted: February 14, 2020

Employment Type: Temporary

Job Reference: 01130-9502464950

Staffing Area: Office u0026 Administrative

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