Job Information
Amazon Sr Product Manager, Customer Experience, Consumables in Mexico City, Mexico
Description
Do you want to shape and invent features that make shopping on Amazon more efficient and enjoyable for customers? Then come join the MX Consumables team!
We are looking for a Sr. Product Manager who will lead efforts to shape, define, and develop CX features that make Amazon the destination of shopping across Consumables verticals. You will work directly with UX, business and across product families to deliver the best experiences for customers.
The ideal candidate will have Product Management experience, specifically in launching front-end customer features. Additionally, you should be highly analytical, detail-oriented, and possess the ability to build strong cross-functional relationships, and be an excellent communicator (both verbal and written).
Key job responsibilities
Define a clear vision and roadmap for CX features in coordination with our tech partners.
Partner and influence cross functionally to drive innovative features that are meaningful and impactful to customers.
Assess benefit and impact of new features and deliver without compromising long-term thinking.
Passionately advocate for the customer, integrate strong and clear analysis, as well as business rationale to make sound decisions.
Demonstrate the ability to manage multiple projects and partner relationships, including work prioritization, planning, and delivery.
Strong bias for action with an ability to iterate and operate in a fast-paced environment.
Basic Qualifications
5+ years of product or program management, product marketing, business development or technology experience
Experience with end to end product delivery
Experience as a product manager or owner
Bachelor's degree or certificate of completion of studies required
At least 8+ years of professional background
Fluent in both, English and Spanish
Preferred Qualifications
Experience in influencing senior leadership through data driven insights
Experience working across functional teams and senior stakeholders