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Amazon Sr. Product Manager CE & ME in Mexico City, Mexico

Description

The Amazon Mexico team is looking for a talented, smart, and experienced Sr. PM for CE & ME to help us improve our Customer Experience and build an exceptional and authoritative category.

Joining the Mexico Retail team means partnering with a dynamic and creative group who set a high bar for innovation and success in a fast-paced and changing environment. The Sr. PM will be responsible for capturing and developing CX opportunities for both BGs as well as managing the Accessories subcategory within different categories (including reporting, driving unit, revenue and margin growth, and executing promotions), negotiating direct relationships with key brands, driving incremental selection, and working with stakeholder teams to deliver a best-in-class customer experience that will result in category leadership in the online market segment.

We expect the Sr. PM to be a passionate Customer and category advocate within Amazon, with proven analytical capabilities and project management skills, extreme attention to detail, and the ability to effectively prioritize and multi-task. The Sr. PM must be an effective negotiator, leader and communicator in working with some of Amazon’s most important partners and vendors, as well as with internal cross-functional teams. The ideal candidate will be a self-starter with a passion for retail, a high level of flexibility, commitment, and a sense of humor.

Key job responsibilities

  • Own the CX improvements for CE and ME, collaborating with other PMs from other locales as well as with Tech teams

  • Own the P&L for multiple categories and vendors, hitting top and bottom line targets

  • Develop strategic relationships with new and existing suppliers to ensure early insight into new trends and products; early and exclusive access to new items; merchandising and promotions and competitive costs.

  • Drive winning negotiations and represent Amazon when meeting with vendor senior leadership

  • Lead a cross-functional team, including Marketing, In-Stock, and Amazon Advertising, to drive superior category & vendor results

  • Continuously audit to improve the customer experience and business performance

About the team

Inclusive team culture

At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Work Life Balance

We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Mentorship & Career Growth

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional.

Basic Qualifications

  • 5+ years of product or program management, product marketing, business development or technology experience

  • Experience with end to end product delivery

  • Experience as a product manager or owner

  • Bachelor's degree or certificate of completion of studies required

  • At least 8+ years of professional background

  • Fluent in both, English and Spanish

Preferred Qualifications

  • Experience in influencing senior leadership through data driven insights

  • Experience working across functional teams and senior stakeholders

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