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Citigroup Operational Risk Sr Manager in Mexico City, Mexico

The Operational Risk Sr Manager accomplishes results through the management of professional team(s) and department(s). Integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. Requires basic commercial awareness. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Has responsibility for volume, quality, timeliness and delivery of end results of an area. May have responsibility for planning, budgeting and policy formulation within area of expertise. Involved in short-term planning resource planning. Full management responsibility of a team, which may include management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations and may include budget approval. Responsibilities: Establishes and oversees the application of operational risk policies, technology and tools, and governance processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks. Assesses risks and drive actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices. Governance and oversight may include (not limited to) technology operational risk, risk for example. Establishes and maintains a robust control environment and culture within the Citi businesses worldwide. Assists management in achieving and maintaining strategic objectives, promotes efficiency, reduces the risk of loss and helps ensure compliance with corporate polices, procedures, laws and regulatory requirements. Assists in assessing current status of all regulation related controls Recommends control enhancements as needed Identifies best practices to be shared with global Citi businesses Develops and maintains tracking metrics for management reporting and escalation Establishes a rapport with Business Managers, Compliance, Internal Audit and Legal. Develops a broad and detailed understanding of the organization’s landscape, culture and technology. Understands the various businesses and the applicable regulations which govern Has the ability to operate with a limited level of direct supervision. Can exercise independence of judgement and autonomy. Acts as SME to senior stakeholders and /or other team members. Ability to manage teams.  Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards. Qualifications: 6-10 years experience in Operational Risk is a must. Other risk and control disciplines would be a plus – credit, and market. Experience in Internal Audit or Financial Control would be desirable. Expertise in the following is beneficial: Fraud Awareness and Risk Management Legal and Regulatory Compliance, specifically Management of a global operations and a complex environment that includes global teams. Excellent communication skills – verbal & written Education: Bachelor’s/University degree, Master’s degree preferred Third Party Officer The Third Party Officer (“TPO”) is a dedicated role as part of Citi’s Third Party Risk Management program.  The Third Party Officer will dedicate the majority of their time focused on ensuring effective risk management practices are in place for those external third party relationships, which carry the highest degree of risk for Citi’s businesses. The TPO requires in depth business product knowledge and expertise and will provide risk management for the third party relationship.  The TPO will work in concert with business operations and technology teams, as well as internal functions, to identify, manage and mitigate risk.  The TPO will be supported by the Enterprise Supply Chain Third Party Utility, which is responsible for the execution of standard third party risk management activities that can be conducted centrally to drive operational efficiencies Mission: 1.           Risk manager for the high risk and low risk relationships (vendors) 2.           Implement and ensure the Third Party Management policy comply 3.           Improve the end to end process for the policy users Responsibilities:                            Gain thorough knowledge and understanding of Citi Third Party Risk Management requirements Represent business leadership to coordinate and facilitate Third Party Risk Management activities Evaluate current market conditions and provide insight on trends/issues that may affect the business with external Third Parties. Complete or provide advice to BAO on the Risk Assessment for third party and reevaluate as required; identify any significant changes in relationship to trigger update of Risk Assessment Verify  third party’s compliance to required policies and controls Partner with business operations, technology teams and internal functions to  conduct on-site visits of third party, as required Maintains and updates Citi’s Exit Strategy Plans as required;  when the exit strategy poses significant risk to Citi, work with business contacts to establish appropriate risk mitigation activities to minimize risk to Citi Interact with third parties on escalations of non-performance and contractual issues to drive resolution when appropriate Monitor and evidence third party performance and SLs through Citi Performance Management Assessment (PMA) process Verify that Third Party contracts (e.g. Statements of Work) are properly executed and uploaded in Citi’s Contract Management System (eSourcing), working with the Enterprise Supply Chain (ESC) organization if re-negotiations are required In conjunction with the business and operations teams, review, prioritize, assess and act on results of TPRM assessments/controls with the proper support from various internal functions (e.g., IS, CoB, DPO, Export, Credit Risk, Country Risk, Financial Evaluations) Facilitate remediation of issues or gaps identified as part of ongoing monitoring Define risk mitigation strategies and risk exceptions based on the business’ risk appetite Provide thought leadership to drive supplier optimization and efficiencies based on Third Parties risk profiles, performance, and market trends Standardize SLs performance monitoring measures for like services, where possible As appropriate, interact with larger TPO community and/or ESC category leads for sharing of best practices and coordination of services Liaise with the ESC Third Party Utility, as necessary, to review and respond to the results of third party risk management activities conducted centrally by the Utility Draft and present succinct executive briefs; prepare and present high-level metrics to applicable Citi senior management and stakeholders when needed Serve as point of contact to ensure that third party’s remediation of audit or exam issues is sufficient, and escalate as necessary Other TPM or subject matter related duties as assigned ------------------------------------------------- Job Family Group: Risk Management ------------------------------------------------- Job Family: Operational Risk ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting

Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

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