Job Information
GE Healthcare MR Clinical Applications Manager in Mexico City, Mexico
Job Description Summary
The MR Clinical Application Manager is responsible for managing, training, and developing both direct and indirect clinical application specialists in the MR modality, with the primary goal of providing clinical training to GEHC customers in the education and operation of their imaging equipment. This role also includes supporting the team when they are in field and providing clinical support for the modality.
Job Description
GE Healthcare is a leading global medical technology and digital solutions innovator with over 100 years of healthcare industry experience and around 50,000 employees globally.
We enable clinicians to make faster, more informed decisions through intelligent devices, data analytics, applications and services, supported by our Edison intelligence platform. We operate at the center of an ecosystem working toward precision health -digitizing healthcare, helping drive productivity and improving outcomes for patients, providers, health systems and researchers around the world.
Roles and Responsibilities
Execute training plans for the clinical team to help them develop skills that will make them drive customers for high performance using GEHC technology.
Manage operational metrics for the education team, including training and development, T&L reports, productivity, and customer satisfaction.
Support the creation of educational clinical content for our customers, especially big accounts.
Assist in evaluating and resolving customer complaints and issues related to the functionality of their equipment.
Maintain close contact with product, commercial, and services teams to develop educational solutions for GEHC clients.
Partner with the commercial team to attract, retain, and maintain strategic clients through clinical education.
Accompany and evaluate the team in the field for training purposes.
Stay up to date with GEHC clinical technology to provide fieldwork and clinical support to clients when necessary.
Required Qualifications
Academic background in radiology, diagnostic imaging, biomedicine, or medical physics.
Comfortable working in a clinical and patient-care medical environment.
Strong interpersonal, customer service, and management skills.
Demonstrated technical and clinical expertise necessary for operating equipment in a clinical-hospital setting.
Minimum of 5 years of clinical/technical experience operating MR equipment.
Strong analytical and problem-solving skills.
Entrepreneurial, self-directed, and team-oriented, thriving in a dynamic and fast-paced business environment.
Ability to work in high-pressure settings, with integrity as a core value.
Availability for extensive travel across Latin America.
Fluency in Spanish and Portuguese.
Advanced proficiency in English.
Strong oral and written communication skills.
Ability to document, plan, and execute programs.
GE Healthcare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
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Additional Information
Relocation Assistance Provided: No