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J.S. Held LLC Dynamics 365 F&O Systems Analyst II in Mexico City, Mexico

The Company

Are you looking to join an organization that is growing and dynamic? What about a high-energy, collaborative environment that rewards hard work?

J.S. Held is a global consulting firm that combines technical, scientific, financial, and strategic expertise to advise clients seeking to realize value and mitigate risk. Our professionals serve as trusted advisors to organizations facing high stakes matters demanding urgent attention, staunch integrity, proven experience, clear-cut analysis, and an understanding of both tangible and intangible assets.

The firm provides a comprehensive suite of services, products, and data that enable clients to navigate complex, contentious, and often catastrophic situations.

The Team and Job Summary

We are seeking a D365 F&O System Analyst II to join our Information Technology team. This is a unique opportunity for an entrepreneurial, highly driven person with a well-rounded skillset to support our team triaging, configuring, testing, and deploying enhancements related to items such as invoice formats, entity setup, sub-department creations, yearly rate changes, workflow optimization, project planning as well as advanced helpdesk ticket support for D365 F&O.

The Analyst II collaborates with key business stakeholders, architects, and development partners, to ensure seamless functionality, user support, and system enhancements. Please submit your resume in English.

Job Responsibilities

  • Configure, maintain and upgrade Dynamics 365 F&O to meet business needs.

  • Monitor system performance and troubleshoot issues to ensure optimal functionality.

  • Implement and manage system integrations with other enterprise applications.

  • Provide technical support to users, addressing inquiries and resolving system-related issues.

  • Conduct user training sessions to promote efficient utilization of the system's capabilities.

  • Collaborate with stakeholders to understand business requirements and implement customizations within Dynamics 365 F&O.

  • Ensure system security by managing user roles, permissions, and access controls.

  • Maintain compliance with data protection regulations and best practices.

  • Create and maintain system documentation, including configurations, processes, and user guides.

  • Generate regular reports on system performance and usage metrics.

  • Assist with data migration and creating customizations for mergers and acquisitions.

  • Work with the Corporate Systems team to implement feature requests and ongoing customizations.

  • Support project backlog and work with the manager and/or leadership to prioritize.

    Required Qualifications

  • Professional-level fluency in English.

  • Bachelor’s degree in computer science, Information Technology, or related field.

  • Proven experience as a Dynamics 365 F&O Systems Administrator is required.

  • In-depth knowledge of Dynamics 365 F&O system administration, configuration, and customization.

  • Strong understanding of business processes, workflows, and integrations within Dynamics 365 F&O.

  • Proficiency in troubleshooting system issues and implementing solutions.

  • Excellent communication skills with the ability to collaborate across teams.

  • Familiarity with finance and project-based business processes as well as experience working with finance and accounting teams and technologies.

  • A stable high-speed internet connection and quiet working environment.

  • Analytical mindset with strong problem-solving skills.

  • Ability to plan and lead initiatives independently.

  • Excellent organizational skills and ability to manage multiple projects simultaneously.

  • Excellent collaboration, communication skills, and technical troubleshooting abilities that will be used to analyze and resolve business system problems; must be able to provide documentation when required.

  • Highly motivated individual – you must be proactive, enthusiastic, agile, show initiative, and be good at multitasking.

  • Ability to notice the little things and triple-check processes and information for compliance and accuracy.

    Preferred Qualifications

  • Experience with agile/SCRUM development framework a plus.

    Physical and Mental Job Qualifications

  • Prolonged periods of sitting at a desk and working on a computer. 

    We welcome applications from individuals with disabilities. If you are an individual with a disability and would like to request a reasonable adjustment in relation to any of the above, please email and include “Applicant Adjustment” within the subject line with your request and contact information.

    Some of the Benefits We Have Include

    J.S. Held understands all of our employees are people and sometimes life needs flexibility. We work to always provide an environment that best supports and suits our team’s needs.

  • Our flexible work environment allows employees to work remotely when needed

  • Generous Annual Leave Policy

  • Comprehensive Medical Insurance

    Other Duties

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

    By submitting your application, you acknowledge that you have read the  and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as required and described therein. California residents can click to learn more about the personal information we collect and to learn about additional privacy rights that may be available.

    Please explore what we’re all about at 

    EEO and Job Accommodations

    We embrace diversity and our commitment to building a team and environment that fosters professional and personal enrichment is unwavering. We are greater when we are equal!

    J.S. Held is an equal opportunity employer that is committed to hiring a diverse workforce. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

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Department

Corporate : Information Technology

Employment Type

Full Time

Minimum Experience

Experienced

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