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Robert Half International Collections Specialist in MENTOR, Ohio


Experienced candidates with a strong sense of ownership and attention to detail will be excited about the Collections Specialist job opening Accountemps is filling for a company in the Media field. This Collections Specialist role will be based in the Mentor, Ohio region and will be a short-term temporary-to-full-time employment opportunity. Apply today for immediate consideration!

Key responsibilities

  • Control inbound and outbound collections calls and correspondence

  • Comply with all rules and regulations established by the Federal Fair Credit Reporting Act

  • Act as liaison in maintaining quality customer service and a positive company image by resolving customer account inquiries

  • Process bankruptcy filings correctly when received

  • Ensure the processing of payments

  • Locate delinquent customer accounts through various means, e.g. skip-tracing, phone contact, written correspondence, and make arrangements for payment

  • Update customer files to ensure data integrity

  • Lead all billing and reporting activities according to deadlines

  • Record all customer payments to the correct reports


  • AA or BS/BA in Accounting preferred

  • Comprehensive knowledge of Billing Collection

  • Commercial collections experience

  • Command of billing

  • Proficiency in Collecting Payments

  • Experience with Collect Outstanding

  • Ability to effectively interact, verbally and in writing

  • Prior experience using accounting software

  • 2+ years of prior high volume collections experience

  • Ability to survey and make decisions regarding customer accounts

Accountemps, a Robert Half Company, matches skilled accounting and finance professionals with remote or on-site jobs on a temporary and temporary-to-hire basis. Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.3195. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information.

© 2020 Accountemps. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (

Salary: DOE

Location: MENTOR, OH

Date Posted: February 23, 2021

Employment Type: Temp to Hire

Job Reference: 03310-0011715118

Staffing Area: Temporary Accounting u0026 Finance