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DUNN COUNTY Telecommunicator (911 Dispatch) in MENOMONIE, Wisconsin

JOB REQUIREMENTS: The following duties are primarily performed and which are essential for this position. Employees are expected to be able to perform each of these job duties satisfactorily and successfully to be qualified for the position. Other duties may be required and assigned. Answers incoming emergency assistance calls. Assesses the need and urgency of requests and situations; provides emergency medical instructions; and dispatches emergency response personnel (including law enforcement, fire and emergency medical personnel) to incidents. Receives and accurately relays/transcribes information, messages and requests for the Communications Center. Enters data and information into department and state computer databases. Maintains knowledge of current emergency communication policies and procedures and state, national and local dispatch codes. Participates in on-going training. Answers telephone requests for information. Performs emergency warning notifications. Performs clerical and general office functions, including minor repair and maintenance (e.g. keyboards, battery replacements, etc.). Maintains logs, records and files, as required. Operates teletype equipment; enters warrants, stolen vehicles, missing persons and other information. Provides court testimony as required. Performs other duties of a comparable level/type, as assigned. ***** OTHER EXPERIENCE AND QUALIFICATIONS: Knowledge of fundamentals and operation of communication/dispatch systems, recordkeeping systems, mapping systems, computer systems and equipment. Knowledge of computer operation or applications/software designed for emergency response/law enforcement, information storage, communication and/or retrieval. Knowledge of departmental general emergency response functions (e.g. dispatch, communications and department recordkeeping requirements). Knowledge of the roles of emergency response personnel. Knowledge of County geography. Knowledge of standard office equipment. Skill in monitoring communications with the public and emergency response personnel in the field to ensure safety and provide communication assistance and support, as needed. Skill in operating radio, computer aided dispatch, telecommunication systems and other emergency communications equipment/systems utilized by the department. Skill in dispatching emergency response personnel to calls for service. Skill in learning, assessing and applying dispatch and records management procedures and routines and equipment appropriately to emergency response situations. Skill in reading and interpreting maps. Skill in entering criminal warrants, stolen vehicles, missing persons or other information required of the job in accordance with the National Crime Information Center (NCIC) policies and procedures. ***** APPLICATION INSTRUCTIONS: Apply Online: https://www.governmentjobs.com/careers/dunncounty/jobs/4674554/telecommunicator-911-dispatch?pagetype=jobOpportunitiesJobs

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