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WESTCONSIN CREDIT UNION Business Loan Processing and Operations in MENOMONIE, Wisconsin

JOB REQUIREMENTS: WESTconsin Credit Union is excited to announce an opening for a Business Loan Processing and Operations Supervisor. This person is responsible for the oversight and management of processing, servicing, quality assurance, audits, and compliance for the Business Loans & Services Department. This individual leads a team of Business Loan Specialists that partner with Business Loan Officers and Credit Analysts to grow and manage a large and complex lending portfolio. This leader is responsible for partnering with internal stakeholders and cross-functional teams to continuously improve and enhance our business loans and services operations. Responsibilities Establishes, lead and monitor the business loan processing duties to ensure compliance with policies and procedures are being followed Establishes, lead and monitor the business loan servicing duties to ensure that compliance with policies and procedures are being followed Establishes, lead and monitor the quality assurance and audit functions of the department are being met Establishes, lead and monitor the compliance regulations that are being followed and enhanced to regulatory standards Proactively identify areas of improvement to increase the effectiveness of loan processing, servicing, audits, and compliance Ensures high-level member service by responding to inquiries and meeting service level agreements, ensuring a positive experience for both internal and external members Actively participates in organizational strategic planning projects and process improvements initiatives as a subject matter expert for the Business Loans & Services department. Provides support to processing, servicing, and business audit teams assisting with the successful execution of daily and other tasks as needed. Monitors and ensure best-in-class member experience metrics are maintained and met when processing and servicing a large business lending portfolio. Completes all required training on compliance regulations (e.g. HMDA, CFPB 1071, Flood, Adverse Actions, Fair Lending, SBA) and ensure adherence to the regulatory requirements. Recommends and supports initiatives to improve productivity, efficiency, and the adoption of new products and systems per the credit unions strategic plan Qualifications 2-4 years of related work and/or leadership experience required Exhibits a positive, upbeat \"can do\" attitude Accountable; takes ownership of the role in organization Demonstrates effective communication and interpersonal skills Ability to multitask and establish priorities Why WESTconsin? Excellent 401(k) contribution and match plan Health, Dental, and Vision Insurance Plans Tuition Reimbursement Program Healthy Living Fund Contribution Generous Paid Time Off Accrual Paid Holidays Health Care and Dependent Care Flexible spending accounts Family-oriented culture that values life/work balance We are an equal opportunity employer. For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://westconsincu.applicantpro.com/jobs/3595351-14057.html ***** APPLICATION INSTRUCTIONS: Apply Online: https://westconsincu.applicantpro.com/jobs/3595351-14057.html

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